Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
8
8
years of professional experience
Work History
Technician
Valvoline Instant Oil
01.2021 - 12.2022
Maintained quality assurance and customer satisfaction objectives.
Executed diagnostics, troubleshooting and evaluations on [Equipment].
Organized work to meet demanding production goals.
Completed job reports and logs immediately following service calls.
Set up and performed test activities.
Performed complex mechanical alignments and calibration of equipment to quality standards.
Warehouse Stocker
Walmart
08.2014 - 11.2020
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Checked packages and merchandise for damage and notified vendors.
Wrapped pallets in shrink wrap prior to loading.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Shipped material and performed boxing, packing, labeling and preparation of related documents.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Verified quantity and description of materials received by checking merchandise against packing list.
Recorded information, shortages and discrepancies to keep records current and accurate.
Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.