JEREMY GULLICKSON
Leesburg,Florida
Summary
Highly motivated Manager with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
15
15
years of professional experience
Work History
Meat Department Manager
Winn-Dixie Supermarkets
2012.09 - Current
- Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Provided exceptional customer service by assisting shoppers with product selection, cooking techniques, and special requests.
- Organized and detail-oriented with strong work ethic.
Bar Manager
TopGolf
2016.08 - 2018.09
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of curve in market space.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Sales Associate
AT&T Wireless
2009.06 - 2012.08
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Lake Central High School
Saint John, IN01.2000
Skills
- Negotiation and Conflict Resolution
- Team Leadership
- Customer Service
- Professional and Courteous
- Goal Setting
- Training and Development
- Customer Relationship Management
- Attention to Detail
- Verbal Communication
- Flexible and Adaptable
Timeline
Bar Manager
TopGolf
2016.08 - 2018.09
Meat Department Manager
Winn-Dixie Supermarkets
2012.09 - Current
Sales Associate
AT&T Wireless
2009.06 - 2012.08
High School Diploma -
Lake Central High School
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