Jeremy Gunn
Spanish Fort
Summary
Dynamic Systems Engineer with a proven track record at Wind Creek Hospitality, excelling in Azure solutions and system integration. Adept at optimizing performance and enhancing security, I leverage strong collaboration and critical thinking skills to drive project success and deliver robust IT solutions that align with organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Systems Engineer Azure\O365
Wind Creek Hospitality
Atmore
07.2025 - Current
- Designed and implemented system architectures to meet project requirements.
- Designed and implemented system architecture for improved performance and scalability.
- Managed system integration projects ensuring alignment with organizational goals.
- Resolved escalated incidents reported by users involving application failures or other IT related issues promptly.
- Handled troubleshooting for software and hardware and promptly resolved issues.
- Designed robust Azure solutions for cloud infrastructure and application deployments.
- Managed Azure resources and services to ensure optimal performance and availability.
- Implemented security measures to protect cloud environments from potential threats.
- Collaborated with development teams to integrate applications with Azure services.
- Troubleshot and resolved issues within Azure environments promptly and efficiently.
Server Administrator
Wind Creek Casino & Hotel
Atmore
05.2023 - 07.2025
- Developed and implemented server patching and maintenance processes that significantly reduced system vulnerabilities
- Configured, monitored, and optimized server performance to ensure high availability
- Built virtual servers based on vendor specifications to meet software requirements
- Configured networking components to facilitate communication between servers and databases
- Performed upgrades to servers and workstations to newer operating systems and software versions
- Installed software, including SQL for database servers and vendor software, on servers
- Additionally, handled various other IT-related tasks.
Business Analyst(Property Management Systems)
Wind Creek Casino & Hotel
Atmore
10.2021 - 05.2023
- Performed software upgrades on various company systems
- Led a team of IT professionals to successfully complete a major IT project on time
- Collaborated with vendors to resolve issues and troubleshoot problems across different systems
- Implemented networking skills to identify and configure network-related issues
- Maintained servers by applying patches and updates
- Performed quarterly audits of user accounts for compliance purposes
- Performed hardware installs such as employee computers and other office devices
- Other IT-related tasks
IT Tech I
Wind Creek Casino & Hotel
Atmore
11.2016 - 10.2021
- Documented IT processes and procedures, allowing for faster onboarding of new employees
- Implemented IT helpdesk systems and tools
- Created and managed user accounts in Active Directory, ensuring accurate user access and permissions to network resources
- Provided remote and in-person technical support to end-users
- Developed and maintained a comprehensive knowledge base of IT solutions
- Resolved customer inquiries and technical issues daily
- Installed, configured, and troubleshot hardware and software on over numerous workstations
- Maintained and updated IT assets and inventory records, providing accurate information for financial and budgetary purposes
Spa Specialist
Wind Creek Casino & Hotel
Atmore
03.2015 - 11.2016
- Greeted and checked guests in for their appointments
- Booked appointments for guests
- Sold an assortment of products to guests
- Sold additional treatments and services to clients
- Worked with a team of beauty professionals to provide a high-end spa experience for clients
- Maintained cleanliness of the spa areas
Math Tutor
Jefferson Davis Community College
Atmore
01.2012 - 11.2016
- Developed and implemented a curriculum that improved student performance in Math
- Developed an innovative approach to teaching math that increased student engagement
Theater Concession Worker
Wind Creek Casino & Hotel
Atmore
04.2014 - 03.2015
- Sold movie tickets and concessions to guests
- Assisted with concession stand operations
- Maintained cleanliness of concession area
- Provided guests with exceptional service
Theater Usher
Wind Creek Casino & Hotel
Atmore
10.2013 - 04.2014
- Ensured theatergoers followed theater rules and regulations, resulting in a pleasant viewing experience for all customers
- Assisted customers with inquiries and provided information about theater events
- Monitored theater entrances to ensure ticket authentication and prevent unauthorized admission
Education
Associates - General Studies
Jefferson Davis Community College
Atmore05.2014
High School Diploma -
Escambia County High School
Atmore05.2009
Skills
- Collaboration & Teamwork
- Hard Working
- Critical Thinking Skills
- Good Communication
- Time Management Skills
- Project Management
- Operating Systems
- Software Installation
- Active Directory
- Server Monitoring
- System Upgrades
- Server Management
- Windows Server
- Azure services
- Network configuration
- Server maintenance
- User support
- System integration
- Resource management
- Performance optimization
- Networking configuration
- User account administration
- Azure administration
- Office 365 licensing management
- Office 365 troubleshooting
Certification
- VMWare Certified Professional (VCP), 04/01/23
- Microsoft Azure Fundamentals, 11/01/23
- Microsoft Azure Administrator Associate, 12/01/24, 12/01/25
- Microsoft Azure Solutions Architect Expert, 05/01/25, 05/01/26
References
- Josh King, Wind Creek Hospitality, jmking@windcreek.com, (251)359-8643
- Tyler Weaver, Wind Creek Casino & Hotel, dtweaver@windcreek.com, (251)294-1797
- John Gonzalez, Wind Creek Hospitality, vgonzalez@windcreek.com, (559)331-3164
Timeline
Systems Engineer Azure\O365
Wind Creek Hospitality
07.2025 - Current
Server Administrator
Wind Creek Casino & Hotel
05.2023 - 07.2025
Business Analyst(Property Management Systems)
Wind Creek Casino & Hotel
10.2021 - 05.2023
IT Tech I
Wind Creek Casino & Hotel
11.2016 - 10.2021
Spa Specialist
Wind Creek Casino & Hotel
03.2015 - 11.2016
Theater Concession Worker
Wind Creek Casino & Hotel
04.2014 - 03.2015
Theater Usher
Wind Creek Casino & Hotel
10.2013 - 04.2014
Math Tutor
Jefferson Davis Community College
01.2012 - 11.2016
Associates - General Studies
Jefferson Davis Community College
High School Diploma -
Escambia County High School
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