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Energetic and resourceful professional with a passion for creative problem-solving and a collaborative mindset. Possesses a foundational understanding of project management principles, and skilled in utilizing project management software and methodologies. Adept at driving project success through clear communication and effective coordination.

Graduate of Sheffield Hallam University with a Bachelor of Science with Honours in Psychology. I am someone who enjoys working within a group as well as individually. Furthermore, I am independent and organised, not afraid to ask for advice or help when needed, and not afraid to adapt and learn new skills. Aspiring to find a friendly environment with challenges and long-term goals. I worked as a barista at Starbucks Shop for Soul Coffee in Wakefield for almost five years. Reliable, friendly and hardworking Customer Service professional who quickly learns and masters new concepts and skills. Passionate about helping customers and creating satisfying experience. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Career-minded psychologist student with record of good marks in different subjects. Works hard on assignments and consistently meets objectives. Looking to experience field outside classroom and build foundational knowledge and skills. I started and completed my training while staying during my attendance at Sheffield Hallam University. I have been trained at the till, cleaning, coffee making and even providing customer care when handling complaints and allergens concerns. I have previous experience waitering at a Spanish restaurant where I have served customers both in English and Spanish and from a varied and diverse background, helping develop my social skills, both with the client and my co-workers as well as work behind the bar serving drinks. Attended numerous charities in Spain helping raise money and funds for various causes such as animal rights protection, cancer patients, and human rights protection. I have gained experience working in retail thanks to a work placement in "Game" where I was a trainee, here I enhanced my customer care and independent skills. During my attendance at Wakefield college, I have developed skills with programs such as Photoshop, Microsoft Word, and Microsoft Powerpoint. I worked as a trainee accountant for a start-up company called "Stamps by me" as an accountant, there I gained experience using Microsoft Excell, as well as updating the company webpage with media content such as pictures and description of the product as well as editing the images to fit the standard size and refine it to have the highest quality possible.

Dynamic communicator with a proven track record of cultivating strong customer relationships and enhancing service quality. Dedicated professional equipped with a diverse skill set and a commitment to continuous learning and growth, consistently striving for excellence. Passionate about maintaining cleanliness and organization in all aspects of life, thriving in safe, positive, and collaborative environments. Recognized for bringing a vibrant and authentic personality to every role while delivering exceptional results that exceed expectations, embracing challenges and hands-on work with enthusiasm.

Dynamic and detail-oriented professional with a proven track record at Starbucks, excelling in customer service and team collaboration. Adept at problem identification and resolution, I consistently ensure quality assurance in customer products while managing complex order fulfillment. Recognized for my adaptability and effective communication skills in fast-paced environments.

JEREMY HAGER

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Ice Cream Scooper

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BA - Political Science

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Barista

Care Partner

Ice Cream Scooper

BA - Political Science

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