Jiachen Han

1. Commercial aspect:

Participate in contract negotiation with international clients, including attending business discussions, drafting contracts, and serving as the communication interface between my colleagues and clients (via email and telephone calls in English).

2. Customer service aspect:

Work as a tour guide for clients in leisure time to ensure their positive living experience in Chengdu. The scope of work involves planning travel itinerary, arranging hotel and restaurant booking, showing clients around the local tourist attractions as well as promptly responding to their daily requests.

3. Internal tasks aspect:

Conduct market research, draft business proposals and update project status by using Word, Excel and PPT.

Market research aspect:

Gain insights of customer behaviour and preferences of certain products by using methods like questionnaire, focus group and social listening. Write brief market reports to reveal the latest market trends/opportunities in food/retail industries (e.g. KTV industry in China) as well as brands' successful market campaigns. Handle media requests to analyze the pros and cons of different market strategies.

Business consulting aspect:
Keep abreast of global news to closely monitor the latest industry dynamics in China.
Gathering relevant industry information to help the manager engage with local officials in information sessions.

Writing an honour-degree thesis in the area of behaviour economics, understanding how individuals change their optimal behaviour under different settings of the dictator's game.
Gathering research participants' behaviour data by using online survey platform Quadrics, and running regression analysis using Excel and STATA to build a mathematic model.
Reading different essays in the area of behaviour economics to gain inspirations in research method, ideology and experiment tips.