Jeremy Havard
Houston,TX
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Finance Manager
Gay Buick GMC
02.2020 - 08.2023
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Reviewed documentation and identified financial discrepancies where applicable.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Created organizational structures to improve accounting and finance functions.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
Server
Olive Garden
01.2019 - 01.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Manager
Dan's Pizza
12.2017 - 01.2019
- Served food and beverages promptly with focused attention to customer needs.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Processed orders and sent to kitchen employees for preparation.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Education
BBA - Business Administration
Houston Baptist University
Houston, TX12.2011
High School Diploma -
J. Frank Dobie High School
Houston, TXSkills
- Internal Controls and Reporting Systems
- Financing Expertise
- Spreadsheet Tracking
- Stakeholder and Investor Relations
- Sales Enablement
- Recruit Well-Qualified Staff
- Process Change Improvements
- Insurance Products
- Manage Cash Flow
- Customer Satisfaction
- Sales Process Development
- Deal Negotiations
- Deal Structuring
- Registration Paperwork
- Credit Approval and Denial
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Finance Manager
Gay Buick GMC
02.2020 - 08.2023
Server
Olive Garden
01.2019 - 01.2021
Manager
Dan's Pizza
12.2017 - 01.2019
BBA - Business Administration
Houston Baptist University
High School Diploma -
J. Frank Dobie High School
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