Jeremy Henderson
Humble,USA
Summary
A focused, dedicated, and initiative-taking individual who has held multiple positions in the service industry for over 12 years, and has worked in the trucking industry for the past 4 years. Offering solid contributions and diverse background in customer satisfaction, optimizing service productivity, and improving profitability. 4+ years traveling around the nation in order to satisfy my client’s needs. Will exhaust every pathway in order to fulfill customer’s request. Strong communication skills working with clients
Overview
15
15
years of professional experience
Work History
Rigger (CDL)
M.E.I Rigging and Crating
Houston, Texas
11.2023 - Current
- Transportation of equipment to and from different countries around Texas and Louisiana
- Manage the security of all different high valued merchandise before and after the transportation
- Assist in unloading, placement, and loading the merchandise
- Manage the transportation of high valued equipment
- Knowledge of equipment being transported and relay a clear description about the functions of said equipment
General Manager/Truck Driver
KLXpress Transportation
Houston, Texas
10.2021 - Current
- Co-owner of a successful trucking business that yielded 300+ classified cargo freight across the nation
- Transport large freight from 3,000-50,000 lbs
- Nationally
- Maintain the entire trucking life cycle from booking, processing, support, compliance, and fulfillment
- Manage important Bill of Ladings (BOLs) for transporting cargo
- Certified to transport hazardous materials
- Maintain Tanker endorsement certification for the past 3 years
- Uphold a clean driving record by safely transporting goods & materials
- Maintain an Above Standard rating of 99% on-time and secure delivery with Amazon, JB Hunt, and Total Quality Logistics (TQL)
Banquet Management
Embellish Decor and Design
Houston, Texas
01.2010 - Current
- Helped coordinate events throughout the country ranging from Texas to Hawaii
- Scheduled, set up, broke down, and engaged with clients for each event held
- Gained customer satisfaction through positive reviews
Truck Driver
RMC Gilmore Transportation
Houston, Texas
11.2022 - 11.2023
- Co-owner of a successful trucking business that yielded 300+ classified cargo freight across the nation
- Transport large freight from 3,000-50,000 lbs
- Nationally
- Maintain the entire trucking life cycle from booking, processing, support, compliance, and fulfillment
- Manage important Bill of Ladings (BOLs) for transporting cargo
- Certified to transport hazardous materials
- Maintain Tanker endorsement certification for the past 3 years
- Uphold a clean driving record by safely transporting goods & materials
- Maintain an Above Standard rating of 99% on-time and secure delivery with Amazon
Truck Driver
Palletized
Houston, Texas
06.2018 - 10.2021
- Collaborating in a team environment to complete business objectives
- Transported large freight from 3,000-50,000 lbs
- Around the nation
- Managed important Bill of Ladings (BOLs) for transporting cargo
- Quickly resolved paperwork compliance and kept all documents organized and current
- Influenced dispatchers and brokers by negotiating rates and arrival times through clear communication and dependability
- Advanced knowledge of Electronic Logging Devices (ELDs) programming software through daily use of maintaining hours of service
- Provide integration testing on multiple new systems rolled out
- Provided documentation and guidance to new employees on software improvements
- Trained and certified 4 new truck drivers on systems and processes which directly resulted in the successful completion of their CLD license
Bar Manager
Las Brisa’s
Lubbock, Texas
07.2017 - 12.2018
- Worked cross-departmentally to foster a culture of teamwork, hard work, and achieving goals together
- Sent nightly reports through Google drive showing daily sales numbers for all beer, liquor, wine, and food
- Safely & securely transported all money to banks daily
- Developed, monitored, and maintained production plans, inventory, and sales to ensure product quality was upheld
- Performed routine maintenance on the bar to ensure the beer was up-to-standard
- Ensured bar cleanliness and customer satisfaction with all products
Certified trainer/Head Bar-Tender/Server/Banquet staff
Hilton Garden Inn
Lubbock, Texas
08.2016 - 06.2017
- Helped in the coordination and control of liquor distribution for over ten corporate events
- Generating a profit margin between $5,000 to $70,000 in one year
- Assisted in the grand opening of the hotel generating revenue ranging between $109.500- $365,000 annually in food & beverage alone
- Trained and supervised new employees on processes by gaining trust and a lead-by-example lifestyle
Certified trainer/ Server/ Bar-tender
Chuy’s Tex-Mex Restaurant
Lubbock, Texas
05.2014 - 08.2016
- Voted the best bar in 2016 throughout Chuy's Corporation by the President and Co-founder of Chuy's, Tommy LaRue
- Worked to strategize and prepare company leaders on critical succession planning processes
- Exceeded yearly KPI metrics by identifying areas for us to improve and routinely training staff on necessary improvements
Education
Bachelor of Science - Computer Engineering
Western Governors University
Houston, Texas01.2022
Bachelor of Arts - Architecture
Texas Tech University
Lubbock, Texas01.2008
Skills
- Strategy driven & motivated
- Leader by example
- Front-line Managerial Experience
- Excellent interpersonal and communication skills
- Team player
- Available to work weekends/weekdays
- Change & adaptability agent
- Strong influencing skills
- Strong decision-making skills
- Goal oriented
- Detail oriented
- USA Passport
- 2 years’ experience using Global Distribution system
- 4 years' experience using online travel booking systems
- TABC Certified
Funfacts
- Over 600 hours of community service around Greater Houston impacting inner-city youth.
- Jack & Jill of America, Inc. - Former Chapter President, VP, and Treasurer.
Timeline
Rigger (CDL)
M.E.I Rigging and Crating
11.2023 - Current
Truck Driver
RMC Gilmore Transportation
11.2022 - 11.2023
General Manager/Truck Driver
KLXpress Transportation
10.2021 - Current
Truck Driver
Palletized
06.2018 - 10.2021
Bar Manager
Las Brisa’s
07.2017 - 12.2018
Certified trainer/Head Bar-Tender/Server/Banquet staff
Hilton Garden Inn
08.2016 - 06.2017
Certified trainer/ Server/ Bar-tender
Chuy’s Tex-Mex Restaurant
05.2014 - 08.2016
Banquet Management
Embellish Decor and Design
01.2010 - Current
Bachelor of Science - Computer Engineering
Western Governors University
Bachelor of Arts - Architecture
Texas Tech University