Jeremy Henry
Warminster,PA
Summary
Passionate basketball professional with deep knowledge of the game and a keen eye for talent. Experienced as player/coach with a track record of developing skills and motivating teams. Strong analytical abilities to evaluate player potential and fit. Excellent communication and networking skills. Driven to discover and nurture the next generation of basketball stars. Seeking to leverage extensive basketball experience and enthusiasm into a rewarding career in the sport.
Overview
5
5
years of professional experience
Work History
AAU Basketball Coach/Trainer
Black Viking Academy
02.2024 - Current
- Promoted sportsmanship, teamwork, and respect among players both on and off the court.
- Enhanced player skills through personalized coaching and feedback.
- Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.
- Acted as positive role model for team participants and in community.
Customer Service/Coach/Ref/Scorekeeper
Pickup Usa
09.2023 - Current
- Reduced errors in scoring records through meticulous attention to detail when documenting game statistics.
- Developed strong relationships with team members, fostering a positive work environment and encouraging collaboration.
- Facilitated seamless transitions between games by preparing all necessary materials and equipment for scorekeeping prior to each event.
Customer Service Associate
Wawa
11.2022 - 06.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Table Leader
McDonald's
09.2021 - 11.2022
- Implemented quality control measures to ensure consistent excellence in service delivery across all aspects of operation.
- Championed company values and policies, leading by example as an ethical and responsible table leader.
- Ensured adherence to company policies and procedures in order to maintain a well-functioning work environment.
- Increased customer satisfaction, addressing concerns promptly and professionally.
Customer Service/Score Keeper
Sportsplex At Warminster
09.2019 - 03.2020
- Enhanced peeling efficiency by implementing innovative techniques and equipment.
- Managed time effectively while juggling multiple priorities within tight deadlines without sacrificing quality or safety standards.
- Trained new employees on proper peeling techniques, equipment usage, and safety protocols.
Education
Associates - Sports Management
Bucks County Community College
Newtown, PA05.2026
High School Diploma -
William Tennent High School
Warminster, PA06.2022
Skills
- Physical Fitness
- Character Development
- Motivational Leadership
- Attention to Detail
- Decision-Making
- Coaching and Mentoring
Timeline
AAU Basketball Coach/Trainer
Black Viking Academy
02.2024 - Current
Customer Service/Coach/Ref/Scorekeeper
Pickup Usa
09.2023 - Current
Customer Service Associate
Wawa
11.2022 - 06.2024
Table Leader
McDonald's
09.2021 - 11.2022
Customer Service/Score Keeper
Sportsplex At Warminster
09.2019 - 03.2020
Associates - Sports Management
Bucks County Community College
High School Diploma -
William Tennent High School
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