Jeremy Henson
Milner,United States
Summary
Dedicated utility locator with proven expertise at Henry County Water Authority. Enhanced safety and customer satisfaction by accurately marking underground utilities, while reducing damage claims. Skilled in utilizing advanced technology and fostering collaboration in fast-paced environments, ensuring efficient water distribution and quality.
Overview
13
13
years of professional experience
Work History
Utility Locator 1
Henry County Water Authority
09.2016 - Current
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Enhanced safety by accurately identifying and marking underground water and sewer mains.
- Demonstrated adaptability by successfully completing assignments under various weather conditions and terrain challenges.
- Improved efficiency with prompt response to locate requests from contractors and homeowners.
- Marked lines with paint and flags for identification by excavating personnel.
- Increased customer satisfaction by providing thorough explanations of markings and utility locations.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Reduced damage claims by meticulously locating and documenting buried utilities.
- Maintained up-to-date knowledge of industry standards, staying current with best practices in utility location techniques.
- Streamlined workflow by utilizing advanced technology such as GPS devices, electromagnetic locators, and ground-penetrating radar systems.
Waterline Maintenance
City of McDonough
01.2012 - 09.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Provided exceptional customer service during interactions with residents, businesses, or other stakeholders regarding water-related inquiries or issues.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Ensuring proper water flow and quality through distribution systems.
- Maintaining equipment, preforming repair's and conducting water quality testing.
- Participated in mandatory training programs to stay current on industry best practices and regulatory requirements.
- Reduced water loss rates by promptly identifying and repairing leaks within the distribution system.
- Repair and replace water meters.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Performed regular maintenance checks on meters, ensuring accurate readings and early identification of potential issues.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
Education
High School Diploma -
Union Grove High School
McDonough05-2003
Skills
- Blueprint reading
- Damage prevention
- Construction site experience
- Utility marking
- Public safety awareness
- Excavation safety
- Traffic control
- GSWCC certification
- Water Distribution License
- CDL license
Timeline
Utility Locator 1
Henry County Water Authority
09.2016 - Current
Waterline Maintenance
City of McDonough
01.2012 - 09.2016
High School Diploma -
Union Grove High School
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