Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Hinton

Hillsdale,MI

Summary

Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.

Overview

28
28
years of professional experience

Work History

Bouncer

55 below
Hillsdale, MI
01.2024 - 12.2024
  • Utilized exceptional interpersonal skills to professionally diffuse altercations.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Assisted in emergency situations by guiding patrons to exits and providing first aid when necessary.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Assisted management team with closing duties such as counting cash drawers, securing doors and windows.
  • Monitored crowd control during peak hours to prevent overcrowding and maintain orderliness.
  • Enforced venue rules and policies consistently to maintain order and safety.
  • Inspected IDs of all guests entering the club to verify age requirements.

Pizza Manager

Domino's Pizza
Coldwater, MI
03.2008 - 04.2010
  • Negotiated contracts with vendors to secure competitive prices for food and supplies.
  • Monitored actions of staff and customers to uphold health and safety standards.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Managed cash flow, overseeing daily receipts and bank deposits.
  • Resolved customer complaints promptly and professionally.
  • Hired and trained new food service personnel to maintain high productivity levels of staff.
  • Developed strategies for increasing customer satisfaction and loyalty.
  • Managed inventory levels, ordering supplies as needed to maintain stock.
  • Delegated work to staff, setting priorities and goals.

Pizza Maker

Pizza Hut
Hillsdale, MI
03.2006 - 12.2006
  • Checked completed orders for correct quantity and quality.
  • Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
  • Shared information with customers about pizza preparation methods, ingredients and menu items.
  • Cut vegetables and rolled out dough to prepare raw materials for cooking.
  • Washed and cut ingredients for quick meal assembly.
  • Followed specific methods for food preparation and proper portioning.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Customer Service Representative

Taco Bell Restaurant
Hillsdale, MI
02.1999 - 02.2004
  • Managed inventory and supplies to ensure materials were available when needed.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.

Cashier

Burger King
Hillsdale, MI
03.1999 - 03.2000
  • Followed company security procedures for handling large sums of money.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customer questions and provided store information.
  • Resolved customer complaints professionally in accordance with company policy.

Cashier

McDonald's Restaurant
Hillsdale, MI
02.1997 - 02.1998
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Followed company security procedures for handling large sums of money.
  • Discounted purchases by scanning and redeeming coupons.
  • Counted and balanced cashier drawers.
  • Processed customer payments quickly and returned exact change and receipts.

Education

High School Diploma -

Phoenix Alternative secondary school
Jonesville, MI
04-2002

Skills

  • Menu development
  • Local marketing
  • Health and safety regulations
  • Waste reduction
  • Employee scheduling
  • Promotions planning
  • Drawer balancing
  • Data entry
  • Daily reporting
  • Credit and cash transactions
  • Customer assistance
  • Cash register systems
  • Promotions and discounts
  • Order taking
  • Point-of-sale system operation
  • Cash management
  • Clear communication
  • Professionalism and courtesy
  • Report preparation
  • Cash handling expertise
  • Liquor law compliance
  • Attention to detail
  • Crowd control
  • Building security
  • De-escalation techniques

Timeline

Bouncer

55 below
01.2024 - 12.2024

Pizza Manager

Domino's Pizza
03.2008 - 04.2010

Pizza Maker

Pizza Hut
03.2006 - 12.2006

Cashier

Burger King
03.1999 - 03.2000

Customer Service Representative

Taco Bell Restaurant
02.1999 - 02.2004

Cashier

McDonald's Restaurant
02.1997 - 02.1998

High School Diploma -

Phoenix Alternative secondary school

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Jeremy Hinton