Dynamic business owner and former Lead Trainer at Fitness 19, adept at customer relations and small business operations. Achieved a 90% client re-sign rate while managing a thriving personal training business. Proven track record in relationship building and delivering exceptional service, ensuring high client retention and satisfaction.
As owner/operator I successfully marketed private personal training to the southwest demographic of Riverside county. In a short time we gained a full clientele base, spread out between three professional personal trainers. My roll as business owner was book keeping, marketing, closing sales prospects, managing results, customer satisfaction, and ensuring client retention.
Utilizing professional intercommunicational skills, I responded to Internet leads using dealer Dealer Socket softwear. Sold appointments using e mail, sms, and phone. I untilized BBC to acquire appointments and assist any walk up prospects. I would show new and pre owned vehicles, test drive and single handly closed sales. I Would follow up with all customers with great client retention.
I was Hired as a Personal Trainer and quickly gained clients with a friendly, genuine and knowledgeable approach. Within two months I reached a personal maximum attaining 16 clients at a 90% re-sign rate. I consistently maintained in the top five for highest producing training sales monthly out of 12 Gyms. I was promoted to Master Trainer. While serving this position I closed other training deals and sold fitness packages all while maintaining my own clientele base.