Professional Interests
- Volunteering for community events or team building exercises
- Teaching staff
- Economic or Financial Podcasts when recommended
Personal Interests
- Strategy or Story Video Games
- Movies and Shows
- Gym (Lost 100lbs!)
Jeremy Hottois
SCHENECTADY,NY
Summary
Dedicated coordinator with deep expertise in the Lending field of Banking. Looking to support a team with consistency, optimism, & reliability while also furthering my knowledge and growing within a professional financial institution.
Overview
10
10
years of professional experience
Work History
Risk Coordinator
Trustco Bank
5 Sarnowski Dr, Schenectady, NY 12302
11.2025 - Current
- Assisted in identifying and mitigating potential risks within banking operations.
- Conducted routine audits to ensure compliance with regulatory standards and internal policies.
- Written Risk Assessments, SOC Reports, CRA Reviews, Financial News Reviews, and Cannabis Business Reviews/Assessments as well as experience reading and verifying data on ALM, ILR, ERM, and various committee meetings.
- Monitored emerging risks and provided timely updates to management for informed decision-making.
- Assisted Departments that were overseen by Risk Management (Appraisal, Compliance, & Information Security)
Fraud Analyst
Trustco Bank
5 Sarnowski Dr, Schenectady, NY 12302
06.2024 - 11.2025
- Analyzed transaction data to identify patterns of fraudulent activity, enhancing detection accuracy with ACH, EFTs, Chargebacks, Disputes, Red Flag Reporting, and Online Banking Account Openings daily.
- Improved overall efficiency in fraud analysis by streamlining processes and optimizing tools used for data analysis.
- Conducted thorough investigations into suspicious account activities, ensuring compliance with banking regulations.
- Reported Activity to Information Security, Planning and Systems, Customer Service, and Operations.
Processor / Underwriter
Trustco Bank
6 Metro Park, Albany, NY 12205
06.2021 - 06.2024
- Managed documentation for loan applications, verifying completeness and accuracy to expedite approvals.
- Adhered to strict deadlines for processing and underwriting applications, ensuring timely approvals and client satisfaction.
- Demonstrated flexibility when adapting to work loads, new processes or guidelines while maintaining consistent high levels of productivity and morale.
- Underwrote applications with various loan types for both Residential and Consumer while ensuring accuracy with Loan Policy.
Quality Assurance Coordinator II
Trustco Bank
6 Metro Park, Albany, NY 12205
09.2018 - 06.2021
- Developed and implemented quality assurance procedures to enhance compliance with banking regulations.
- Reviewed Loan Applications in various stages from initial input to Post-Closing/Remittal stages to ensure accuracy with Loan Policy and Residential Policies in NY, NJ, MA, VT, and FL
- Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
Assistant Branch Manager
Trustco Bank
Upstate NY Region
09.2016 - 09.2018
- Led branch operations, ensuring compliance with regulatory requirements and company policies.
- Responded to customer concerns with high quality customer service while working alongside management, teller staff, or independently.
- Assisted with Teller responsibilities and cash handling.
- Was assigned and would travel to various branch locations in the capital region and would conduct sales calls or projects with realtors.
Education
High School Diploma -
Mohonasen High School
2072 Curry Rd, Schenectady NY 12303Skills
- Attention to detail
- Teamwork
- Customer communication
- Relationship building
- Reliability
- Adaptability and flexibility
Accomplishments
Served in the United States Army Reserves from 2012-2016 /
91-J: Quartermaster and Chemical Equipment Repairer
Proficencies
- Encompass
- Microsoft Word Applications
Interests
Timeline
Risk Coordinator
Trustco Bank
11.2025 - Current
Fraud Analyst
Trustco Bank
06.2024 - 11.2025
Processor / Underwriter
Trustco Bank
06.2021 - 06.2024
Quality Assurance Coordinator II
Trustco Bank
09.2018 - 06.2021
Assistant Branch Manager
Trustco Bank
09.2016 - 09.2018
High School Diploma -
Mohonasen High School