Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Howard

Salt Lake City

Summary

Dynamic professional with extensive experience in computer hardware repair and production supervision at Broadridge Financial. Proven ability to enhance operational efficiency and deliver exceptional customer service. Skilled in technical troubleshooting and effective communication, consistently achieving high-quality results while fostering team collaboration and process improvements.

Overview

12
12
years of professional experience

Work History

Building and repairing computers

Self-employeed
01.2018 - Current
  • Diagnosed hardware malfunctions in computers and peripherals.
  • Repaired and replaced defective components in various computer systems.
  • Installed operating systems and software applications on client devices.
  • Provided technical support to customers via phone and in-person consultations.
  • Maintained inventory of parts and tools for efficient service delivery.
  • Trained junior technicians on repair procedures and customer service skills.
  • Collaborated with team members to streamline repair processes and workflows.
  • Ensured compliance with safety standards during repair operations and equipment handling.
  • Troubleshooted and repaired hardware components, such as motherboards, hard drives, RAM, CPUs, and video cards.
  • Assessed computer performance issues to identify root cause of problems.
  • Upgraded existing systems with more powerful components when necessary.
  • Completed data recovery from failed hard drives using specialized tools and techniques.
  • Utilized diagnostic tools to detect errors in hardware configuration.
  • Resolved printer issues by troubleshooting drivers or replacing faulty parts.
  • Assisted customers with new computer and accessory purchases.
  • Recycled old equipment following proper safety guidelines.
  • Managed inventory of spare parts used in computer repairs.
  • Performed virus scans and malware removal on customer computers.
  • Provided technical support for customers with both hardware and software related questions.
  • Repaired laptops by replacing broken screens or other malfunctioning parts.

Busser

Hash Kitchen
Draper
06.2025 - 07.2025
  • Cleared tables promptly after guests finished dining.
  • Assisted servers by delivering food and beverages efficiently.
  • Maintained cleanliness of dining area and service stations.
  • Restocked supplies as needed to support restaurant operations.
  • Collaborated with team members to ensure smooth service flow.
  • Monitored guest needs and reported issues to management quickly.
  • Supported opening and closing procedures for the dining area.

salesman

Toyota Financial Services
Orem
10.2024 - 01.2025

Market and promote vehicles to customers.

  • Assisted customers with financing options for vehicle purchases.
  • Explained loan terms and conditions to potential buyers.
  • Collaborated with sales team to streamline customer service processes.

Supervisor of Factory Operations

Broadridge Financial
Kansas City
03.2018 - 06.2021
  • Supervised daily factory operations to ensure efficient workflow and production standards.
  • Trained new staff on equipment safety and operational procedures for optimal performance.
  • Coordinated schedules and work assignments to meet production deadlines effectively.
  • Monitored inventory levels and facilitated timely restocking of materials and supplies.
  • Implemented process improvements to enhance operational efficiency and reduce downtime.
  • Conducted regular inspections of machinery to maintain safe working conditions.
  • Collaborated with quality control teams to uphold product quality standards consistently.
  • Led team meetings to discuss production goals, challenges, and solutions proactively.
  • Monitored production activities to ensure that goods are produced efficiently, on time, within budget, and meet quality standards.
  • Ensured safety of personnel by enforcing safety rules in the workplace.
  • Maintained accurate records related to production costs, labor hours, inventory levels.
  • Managed inventory levels and organized storage systems for raw materials and finished products.
  • Prepared detailed reports for management review regarding production output, process improvements, cost savings initiatives.

Utility Operator

Ford Motor co
Kansas City
06.2013 - 06.2018
  • Operated machinery to maintain production flow in automotive manufacturing.
  • Conducted regular inspections to ensure equipment functionality and safety compliance.
  • Collaborated with team members to resolve operational issues efficiently.
  • Maintained cleanliness and organization of work area to promote safety standards.
  • Monitored production metrics to identify potential improvements in processes.
  • Assisted in training new operators on machinery and safety protocols.
  • Implemented preventive maintenance schedules for optimal equipment performance.
  • Communicated effectively with supervisors regarding production status and challenges.
  • Assisted in training new operators on proper use of equipment and safety protocols.
  • Executed daily checks on pumps, filters and other machinery before beginning shift duties.
  • Operated light and heavy-duty vehicles and equipment to complete assigned tasks.
  • Responded quickly to emergency situations involving malfunctioning equipment or hazardous materials.
  • Monitored and recorded data related to water flow, pressure, temperature and other variables to ensure optimal functioning of the utility system.
  • Assessed equipment before use and reported equipment issues to maintenance.
  • Inspected equipment regularly for signs of wear or damage, and performed necessary maintenance.

Education

Associate of Science - Aeronautical Engineering

Spartan College of Aeronautics Maintenace Tech
05-2019

Associate of Arts - Culinary Arts

Le Cole Culinare
Kansas City, MO
02-2017

Bachelor of Science - Aviation Management

Utah Valley University
Orem, UT

Skills

  • Computer hardware repair
  • Operating system installation
  • Technical troubleshooting
  • Data recovery
  • Diagnostic tools
  • Customer relationship management
  • Inventory control
  • Production supervision
  • Process improvement
  • Problem solving
  • Microsoft Office proficiency
  • Leadership skills
  • Self-direction
  • Equipment operation
  • Attention to detail
  • Time management
  • Team collaboration
  • Effective communication
  • Equipment maintenance
  • Networking expertise
  • Quality assurance practices
  • Analytical skills
  • Google Drive proficiency
  • Interpersonal communication
  • Multitasking abilities
  • Data management strategies
  • Cultural awareness

Timeline

Busser

Hash Kitchen
06.2025 - 07.2025

salesman

Toyota Financial Services
10.2024 - 01.2025

Supervisor of Factory Operations

Broadridge Financial
03.2018 - 06.2021

Building and repairing computers

Self-employeed
01.2018 - Current

Utility Operator

Ford Motor co
06.2013 - 06.2018

Associate of Science - Aeronautical Engineering

Spartan College of Aeronautics Maintenace Tech

Associate of Arts - Culinary Arts

Le Cole Culinare

Bachelor of Science - Aviation Management

Utah Valley University