Jeremy Humbert

• Generated new leads through networking and attending client appointments.
• Negotiated contracts with clients and developed relationships with key personnel.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Managed customer accounts to secure customer satisfaction and repeat business.
• Collaborated with cross-functional teams to identify and address customer needs.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

• Trained new team members on procedures, customer service, and sales techniques.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Replenished serving stations with fresh food and cleaned up spills.
• Became familiar with products to answer questions and make suggestions.
• Worked well with teammates and accepted coaching from management team.

• Addressed and resolved customer complaints in polite and professional manner.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Completing jobs quickly and accurately.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Helped Maintain working machinery when it would go down.

• Building multiple pools a day
• Digging out the area of location and making sure the ground is level and meets grade by hand
• Using mechanical tools to construct the wall and build the pool
• Using teamwork and trouble shooting skills to solve any issues that may have arose during the build

(Seasonal job worked in summers during high school)