Jeremy Ihrig
Philadelphia
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
32
32
years of professional experience
Work History
Tree Trimmer
Asplundh Tree Expert
Willow Grove
08.2016 - Current
- Pruned limbs away from buildings and power lines to ensure safety standards were met.
- Responded promptly to emergency calls concerning fallen trees or limbs after storms or high winds.
- Utilized climbing gear, chainsaws, pole saws, and other tools for trimming and cutting trees.
- Collaborated with utility companies to trim trees near power lines safely.
- Coordinated with team members to ensure efficient completion of projects within deadlines.
Sr T/O Collector
NCO Financial
Horsham
06.1993 - 06.2016
- Maintained accurate records of all collection activities in the system database.
- Managed customer accounts by obtaining payment information and updating records.
- Negotiated payment arrangements with customers who were past due on their accounts.
- Conducted skip tracing to locate missing customers with overdue accounts.
- Reached out to customer to pursue payments, remind of obligations and discuss default procedures.
- Participated in regular meetings with internal staff to discuss strategies for improving collections efforts.
- Remained calm, stayed professional, and provided exceptional service on calls, even when interacting with difficult individuals.
Education
Some College (No Degree) - Business Administration
Bucks County Community College
Newtown, PASkills
- Attention to detail
- Time management
- Problem solving
- Effective communication
- Call center background
- Customer service
Timeline
Tree Trimmer
Asplundh Tree Expert
08.2016 - Current
Sr T/O Collector
NCO Financial
06.1993 - 06.2016
Some College (No Degree) - Business Administration
Bucks County Community College
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