Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeremy Jackson

Dominos Shift Leader
Wilmington,NC

Summary

Open for new opportunity Profile Customer oriented leader with proven ability to build and motivate. A varied background in the sales and service industry. Able to establish rapport, credibility, and confidence with customers, executive staff, and management teams to ensure success. Effective change agent with the ability to plan, develop, and execute in current and expanding markets. Excellent computer skills with an emphasis on MS Word, Excel, and PowerPoint. Versatile Assistant General Manager with 2 years of experience overseeing daily Domino's operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through effective communication and willingness to apply team feedback to resolve challenges. Also an enthusiastic keyholder offering 3 years of management experience in food service environments. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Cook

Oringins Food And Drink
Wilmington, United States
04.2022 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Communicated closely with servers to fully understand special orders for customers.
  • Tasted, smelled and pierced food with fork to verify sufficient cooking.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Assistant General Manager

Domino’s Pizza
06.2018 - 08.2021
  • Fully managed up to 5 team members at any one time with duties including staff management, recruitment, budgeting, scheduling, as well as contributing on the ground; driving, cooking, working any role within the business where a need existed.
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Tracked receipts, employee hours and inventory movements.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.

Shift Manager/Key Holder

GameStop
02.2017 - 10.2018
  • Responsibilities included opening/closing, inventory tracking, merchandizing and staff management.
  • To include but not limited to, disciplinary action, cleaning and general maintenance, and handling customer escalation issues.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Provided sales feedback to management to address concerns in sales reports.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Counted out cash drawers and balanced totals.

Team Member

Walmart
06.2017 - 01.2017
  • Customer Service: select products that best fit their personal needs, educate customer on product and service offerings.
  • Maintain visually appealing and effective displays for the entire store.
  • Build customer confidence by actively listening to concerns and giving appropriate feedback.

Education

No Degree -

Jeffersontown High School
Louisville, KY
08.2010 - 06.2013

Skills

Hard-working mindset

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Certification

Servsafe, aug 2019

Timeline

Cook

Oringins Food And Drink
04.2022 - Current

Servsafe, aug 2019

08-2019

Assistant General Manager

Domino’s Pizza
06.2018 - 08.2021

Team Member

Walmart
06.2017 - 01.2017

Shift Manager/Key Holder

GameStop
02.2017 - 10.2018

No Degree -

Jeffersontown High School
08.2010 - 06.2013

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Jeremy JacksonDominos Shift Leader