Jeremy Jackson
Jonesboro,GA
Summary
Motivated shift leader with 10 years of experience preparing delicious meals for customers. Polished in following proper food handling methods and maintaining correct temperature of food products. Creative and artistic professional committed to strengthening kitchen team with better collaboration, recipes and cooking techniques.
Overview
11
11
years of professional experience
Work History
Lead Cook
Bojangles' Famous Chicken 'n Biscuits
Morrow, GA
12.2023 - Current
- Washed, sliced, peeled and cut various foods to prepare for cooking or serving.
- Kept stations stocked and ready for use to maximize productivity.
- Trained new chefs on menu items and kitchen procedures.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Monitored culinary standards and operational guidelines for kitchen areas, food preparation and facility conditions.
- Discussed safe operations of kitchen equipment, regulating temperatures and cooking times.
- Implemented food quality specifications through menu planning, plate presentation and quality checks.
- Completed workstation set up and break down, properly disposing of leftover food.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Shift Manager
Wendy's
Morrow, GA
12.2022 - 11.2023
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Explained goals and expectations required of trainees.
- Coached staff on strategies to enhance performance and improve customer relations.
- Distributed food to service staff for prompt delivery to customers.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Assisted staff by serving food and beverages or bussing tables.
Lead Automotive Technician
Motorvation Truck Sales
Jonesboro, GA
02.2021 - 12.2022
- Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Welded, soldered and fabricated parts to complete skilled services.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Evaluated, repaired and aligned vehicle suspensions.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Maintained certifications and completed training on systems and components.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Picker Packer
Walmart Distribution Center
Atlanta, GA
01.2020 - 02.2021
- Marked and labeled containers with accurate shipping information to prevent delays.
- Trained new employees regarding warehouse procedures and standards.
- Labeled boxes and placed in outbound collection areas.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Used handheld scanners to key in data for packages.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Tracked inventories and input equipment counts into warehouse databases.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
Shift Supervisor
HMS Host International
Atlanta, GA
09.2018 - 04.2019
- Completed opening and closing duties to facilitate business operations.
- Reinforced rules to promote superior employee performance.
- Assisted upper management with daily operations to meet standards of service and quality.
- Taught staff upselling techniques to meet revenue targets.
- Resolved customer complaints and reported issues to senior management.
- Assessed operations and adjusted scheduling to maximize productivity.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Launched cost-reduction initiative across departments.
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
- Assisted general manager with operations game plan and company initiatives implementation.
- Managed daily workflow and scheduled staff for adequate coverage.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Shift Manager
Arby's Restaurant
Fayetteville, GA
11.2014 - 01.2019
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Documented receipts, employee hours and inventory movement.
- Taught staff upselling techniques to meet revenue targets.
- Helped employees accomplish tasks during peak periods.
- Directed and led employees and team members on effective operations, methods and procedures.
- Reviewed financial statements to meet targets during shift.
- Communicated with other shift managers to facilitate continuum of customer service.
- Coached employees on interactions with customers to drive exceptional service.
- Managed daily cash intake by counting out registers and tabulating profits.
- Identified needs of customers promptly and efficiently.
Mail Handler
Delta Global Solutions
Atlanta, GA
02.2015 - 10.2018
- Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
- Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
- Operated mail room equipment or machines to perforate, stuff envelopes, or apply postage.
- Operated mail processing equipment and manually sorted mail.
- Operated security screening equipment to identify suspicious mail and potential security threats.
- Obtained receipts for registered and insured mail.
- Communicated postal laws and regulations to customers needing guidance.
- Entered change of address orders into computers by processing forwarding address stickers.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Utilized portable scanner to mark items delivered to residences and businesses, keeping records current and accurate.
- Assisted customers in recovering lost mail by checking tracking numbers and searching mail room.
Order Picker Lead
Millard Refrigerated Services
Peachtree City, GA
05.2014 - 10.2014
- Pulled and packed products from shelves based on customer orders.
- Reviewed customer orders and shipping schedules to maintain tight production deadlines.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Achieved productivity and accuracy standards to meet company guidelines.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Read orders to ascertain catalog numbers, sizes and quantities of merchandise.
- Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Limited damage to products and orders by using care when choosing items.
Materials Manager
Cooper Lighting
Peachtree City, GA
05.2013 - 04.2014
- Located and vetted vendors to obtain desired stock on regular schedule and with consistent quality.
- Established performance measures for vendors and tracked activities to verify continued conformance with standards and contract terms.
- Oversaw shipping and receiving procedures for parts and finished goods.
- Scheduled deliveries for company materials, supplies and equipment.
- Performed write-offs for damaged and obsolete inventory items.
- Supported efficient manufacturing by keeping inventory within optimum levels.
- Monitored planning to proactively adjust stock purchasing and management strategies.
- Reviewed supply levels and aging inventory to forecast purchasing needs.
- Organized and prioritized projects.
- Represented companies in negotiating contracts and formulating policies with suppliers.
- Verified purchase requisitions by comparing items requested to master list.
Education
Associate of Arts - Culinary Arts
Auguste Escoffier School of Culinary Arts
Boulder, CO02-2025
High School Diploma -
Mundy's Mill High School
Jonesboro, GA05-2010
Skills
- Menu Preparation
- Food Processing
- Kitchen Sanitation
- Spoilage Prevention
- Kitchen Organization
- Forecasting and Planning
- Knife Skills
- Recipe Development
- Sauce Preparation
- Process Improvements
- Culinary Expertise
- Grilling and Deep Frying Skills
- Food Preparation Techniques
- Kitchen Operations
- Seafood Preparation
- Budgeting and Cost Control
- Performance Improvement
- Food Presentation
Timeline
Lead Cook
Bojangles' Famous Chicken 'n Biscuits
12.2023 - Current
Shift Manager
Wendy's
12.2022 - 11.2023
Lead Automotive Technician
Motorvation Truck Sales
02.2021 - 12.2022
Picker Packer
Walmart Distribution Center
01.2020 - 02.2021
Shift Supervisor
HMS Host International
09.2018 - 04.2019
Mail Handler
Delta Global Solutions
02.2015 - 10.2018
Shift Manager
Arby's Restaurant
11.2014 - 01.2019
Order Picker Lead
Millard Refrigerated Services
05.2014 - 10.2014
Materials Manager
Cooper Lighting
05.2013 - 04.2014
Associate of Arts - Culinary Arts
Auguste Escoffier School of Culinary Arts
High School Diploma -
Mundy's Mill High School