Jeremy Jackson
Oklahoma City,OK
Summary
Proven leader and efficient problem-solver, adept in warehouse safety and freight handling, with a track record of enhancing team performance at FedEx Ground. Excelled in fast-paced environments, achieving significant improvements in operational efficiency. Skilled in fostering strong relationships with customers and staff, demonstrating exceptional organizational and heavy lifting abilities.
Overview
7
7
years of professional experience
Work History
Package Handler
Fedex Ground
04.2023 - Current
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Built strong relationships with customers and vendors through excellent customer service.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
Customer Service Cashier
7 Eleven Gas Station
05.2022 - 04.2023
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Utilized POS system to handle customer cash and credit card transactions.
- Answered product questions using knowledge of sales and store promotions.
- Counted money in drawers at beginning and end of each shift.
- Performed cash, card and check transactions to complete customer purchases.
Head of Kitchen
Sonic
12.2020 - 03.2022
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Manager
Taco Bell
04.2017 - 03.2020
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Emerson High School
Oklahoma City, OK05.2006
Skills
- Freight Handling
- Truck loading
- Product packing
- Packing boxes
- Heavy Lifting
- Truck loading and unloading
- Package unloading
- Warehouse Safety
Timeline
Package Handler
Fedex Ground
04.2023 - Current
Customer Service Cashier
7 Eleven Gas Station
05.2022 - 04.2023
Head of Kitchen
Sonic
12.2020 - 03.2022
Manager
Taco Bell
04.2017 - 03.2020
High School Diploma -
Emerson High School