Jeremy James
Phoenix,AZ
Summary
Dedicated and customer-focused professional with extensive experience in front-end operations, behind-the-counter services, and general merchandising. Proven ability to deliver exceptional customer service, efficiently manage transactions, and maintain seamless operations in fast-paced retail and serving environments. Committed to personal and professional growth, currently pursuing a Bachelor's degree in Music Performance and Production while fostering a passion for helping others, particularly in ministry. Eager to leverage skills and knowledge to contribute positively to future roles and enhance the well-being of individuals and communities.
Overview
4
4
years of professional experience
Work History
Server
Columbine Country Club
04.2025 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Barista
Columbine Country Club
04.2025 - 08.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barback
Columbine Country Club
04.2025 - 08.2025
- Assisted bartenders with drink preparation tasks, resulting in faster service for members.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Assisted with inventory management and organization, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Sales Associate
Tillys Inc.
05.2024 - 01.2025
- Delivered exceptional customer service, assisting customers with product selection, sizing, and style recommendations to ensure a positive shopping experience.
- Maintained an organized and visually appealing sales floor by restocking, folding, and arranging merchandise according to company guidelines.
- Processed transactions efficiently at the point of sale, handling cash, card payments, and returns while ensuring accuracy and minimizing errors.
- Exceeded weekly sales goals through product knowledge, upselling, and personalized customer interactions.
- Collaborated with team members to execute promotional events, set up displays, and maintain store cleanliness and compliance with safety standards.
- Provided feedback to management on customer preferences and product trends to optimize inventory and sales strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Certified Student Athletic Trainer
DCHS
11.2023 - 05.2024
- Provided first aid and injury management for student-athletes during practices and games.
- Assisted in the prevention and treatment of athletic injuries under the supervision of licensed professionals.
- Educated teammates on injury prevention and wellness strategies.
- Helped maintain medical supplies and equipment, ensuring a safe environment for all athletes.
- Communicated with head trainer and doctors about patient needs.
- Developed strong rapport with student-athletes, fostering trust and open communication regarding their health status or concerns.
Cashier & Front End, General Merchandising
Walmart Inc.
02.2022 - 03.2023
- Assisted customers with transactions, returns, and inquiries, maintaining a friendly and helpful attitude.
- Managed cash register operations, ensuring accurate handling of cash, credit, and other payment methods.
- Organized and stocked general merchandise, maintaining a clean and organized sales floor.
- Collaborated with team members to maintain high levels of customer satisfaction and operational efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Referee
Titusville Youth Soccer Association (T.Y.S.A.)
04.2021 - 09.2022
- Officiated youth soccer matches, ensuring adherence to game rules and sportsmanship.
- Managed game flow and resolved disputes on the field with professionalism.
- Provided guidance to players regarding rules and fair play, promoting a positive sporting environment.
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
Education
Bachelor of Arts - Music Performance And Production
Grand Canyon University
3300 W Camelback Rd, Phoenix, AZ 8501705-2028
High School Diploma -
Denver Christian High School
Lakewood, CO05.2024
Skills
- Customer Service: Proven ability to assist and communicate with customers effectively
- Communication: Strong verbal and written communication skills
- Apparel Handling: Capable of managing, folding, and organizing a variety of clothes, accessories, and items of apparel
- Team Collaboration: Experience working in team settings to achieve goals
- Time Management: Ability to manage time efficiently in fast-paced environments
- Problem-Solving: Skilled in handling customer issues and resolving them quickly
- Cash Handling: Experience with managing cash transactions and point-of-sale systems
- Retail Operations: Knowledge of front-end retail operations and general merchandising
- Inventory Management: Familiarity with stocking, organizing, and maintaining product displays
- Injury Assessment: Ability to assess and respond to athletic injuries in real-time, ensuring athlete safety
- Emergency Response: Trained in providing first aid and CPR, able to respond effectively in emergencies
- Conflict Resolution: Skilled at resolving conflicts and disputes on the field while maintaining professionalism
- Adaptability: Capable of quickly adjusting to new situations and challenges in dynamic environments, ensuring effective responses during games and events
- Organizational Skills: Experience in maintaining accurate records and managing equipment
- Serving Operations: Experienced in providing excellent customer service in relation to food and beverage management
Timeline
Server
Columbine Country Club
04.2025 - 08.2025
Barista
Columbine Country Club
04.2025 - 08.2025
Barback
Columbine Country Club
04.2025 - 08.2025
Sales Associate
Tillys Inc.
05.2024 - 01.2025
Certified Student Athletic Trainer
DCHS
11.2023 - 05.2024
Cashier & Front End, General Merchandising
Walmart Inc.
02.2022 - 03.2023
Referee
Titusville Youth Soccer Association (T.Y.S.A.)
04.2021 - 09.2022
Bachelor of Arts - Music Performance And Production
Grand Canyon University
High School Diploma -
Denver Christian High School
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