Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
About Me
Timeline
Generic

Jeremy Jao

Walnut,CA

Summary

Hardworking professional, reliable team member, with experience as.

A restaurant server and barista. Good in fast-paced environments, and great at time management. Skilled in customer service, building relationships with customers, and staying efficient under pressure, always maintaining a positive attitude, and treating customers with care.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Server

The Noy Pitz
West Covina, CA
06.2025 - 07.2025
  • Provided attentive service to guests in a fast-paced restaurant environment.
  • Took customer orders accurately and relayed them to the kitchen staff.
  • Maintained cleanliness and organization of dining area throughout service.
  • Collaborated with kitchen staff to ensure timely food delivery to guests.
  • Resolved guest complaints promptly, ensuring a positive dining experience.
  • Set up tables and prepared dining area for upcoming service shifts.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Prepared drinks according to standard recipes.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Prepared checks, itemizing total meal costs and taxes.
  • Filled condiments and napkin containers during slack periods.
  • Set up tables in between patrons to reduce wait times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Presented menus and answered questions regarding items.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.

Boba Barista

Ding Tea
La Puente , CA
10.2024 - 06.2025
  • Prepared and served a variety of boba drinks to customers.
  • Maintained cleanliness and organization of the work area and equipment.
  • Assisted customers with menu selections and answered questions about ingredients.
  • Operated cash register, processed payments, and handled customer transactions.
  • Followed recipes accurately to ensure consistent drink quality and flavor.
  • Restocked supplies and ingredients to ensure seamless service operations.
  • Collaborated with team members to improve efficiency during peak hours.
  • Engaged with customers to create a welcoming atmosphere in the shop.
  • Operated cash register to process payments from customers.
  • Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
  • Communicated effectively with team members regarding work schedules and customer needs.
  • Greeted customers and answered questions about menu items.
  • Restocked supplies such as straws, cups, and napkins for the barista station.
  • Prepared hot and cold drinks according to customer specifications.
  • Assisted customers with customizing their drinks with toppings like tapioca pearls or jellies.
  • Performed basic maintenance tasks such as wiping down surfaces, cleaning coffee makers.
  • Kept up with current drink recipes and trends in the boba industry.
  • Received orders via phone or online platforms for pickup or delivery services.
  • Organized takeout containers, cups, lids, condiments, and other necessary items for efficient service operations.
  • Suggested new flavors or combinations of flavors to customers based on their preferences.
  • Ensured proper storage of food products according to health regulations standards.
  • Checked quality of ingredients used in beverages before serving them to customers.
  • Followed safety guidelines when handling hot liquids during beverage preparation.
  • Verified that all equipment was functioning properly prior to opening shift.
  • Informed customers on food allergies associated with certain ingredients used in boba tea creations.
  • Completed daily paperwork such as sales reports and inventory tracking logs.
  • Provided excellent customer service by addressing customer inquiries promptly and professionally.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Maintained calm demeanor during high-volume periods and special events.
  • Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Maintained cleanliness of work area, equipment, and utensils throughout shift.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
  • Utilized POS system to receive and process customer payments.
  • Described menu items to customers and suggested appealing products.
  • Prepared and served hot or cold beverages.
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Received and accurately processed customer payments.
  • Collected payments and provided accurate change.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Addressed and resolved customer concerns to maintain brand loyalty.

Education

High School Diploma -

Walnut High School
Walnut
06-2024

Skills

  • Food preparation
  • Attention to detail
  • Customer engagement
  • Time management
  • Team collaboration
  • Conflict resolution
  • Problem solving
  • Effective communication
  • Health compliance
  • Relationship building
  • Service efficiency
  • Inventory management
  • Cash handling

Affiliations

  • Gym-goer
  • Athlete
  • Online Seller
  • Dog Owner
  • Plays Video-games
  • Attend Church

Accomplishments

  • High School Honors
  • Student Athlete

Certification

  • Food Handler's Permit/Food Safety Certificate

About Me

Motivated college student seeking a job to develop skills and gain professional experience. Enjoys working both independently and as part of a team. In my free time, I like to go to the gym or workout from home, spending time with family and friends, and personal growth through my faith. I also like to play video games as a way to relax and recharge.

Timeline

Server

The Noy Pitz
06.2025 - 07.2025

Boba Barista

Ding Tea
10.2024 - 06.2025

High School Diploma -

Walnut High School

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