Jeremy Jenkins
Manufacturing
Taylors,SC
Summary
Dedicated and responsible employee seeking an opportunity to improve work skills with a proven company.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Skilled Production Worker offering 10 plus years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.
Overview
21
21
years of professional experience
Work History
Customer Service Representative
Palmetto State Armory
Greenville, South Carolina
10.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Maintain store in all of which will include sweeping, dusting, restocking, fronting, etc.
- Reports directly to store manager but frequently given daily duties or instruction from Department Lead.
- Commitment to following directions.
Machinist /Fabricator
Groz-Beckart
Simpsonville, South Carolina
11.2019 - 03.2022
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Used gauges, templates and other measuring devices to inspect production parts.
- Performed quality checks to verify proper lengths, widths and painted finish discrepancies.
- Aligned and verified positioning using measuring instruments to determine reference points and compute layout dimensions.
- Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
- Recognized and reported defective material and equipment to shift supervisor.
- Build freight boxes for finished orders and schedule shipments pickup times with customer preferred shipping.
- Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.
- Strip carding rolls of old wire and inspect carding rolls tolerances. If out of spec, turn roles to spec on lathe before adding new wire and then balance rolls before shipping back to customer.
- Strip carding plates, sand smooth, and glue new wire on carding plates.
Weigh Blend Operator /Shift Lead
International Vitamin Corporation
Greenville, South Carolina
09.2013 - 09.2019
- Accurately measured and blended materials according to specifications of allocated batch tickets.
- Completed large-batch blending by measuring out materials and using industrial-sized mixers to distribute materials evenly.
- Used machinery and hand-filling methods to prepare orders.
- Operated blending and other machinery safely and in conformance with manufacturer instructions.
- Unloaded completed mixtures into containers for further processing.
- Monitored production equipment and mixers for efficient and safe operation.
- Accurately recorded operational practices and production data.
- Checked products carefully with screens and bagged large batches and smaller quality according to order specifications.
- Determined project specifications and task prioritization by carefully reviewing work orders and related documents.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Label and stage weighed materials in assigned locations.
- Monitor pharmacy process periodically and report any abnormal conditions to the manager.
- Maintain replenishment of stock rooms daily and
maintain cleanliness and organization of work areas and equipment. - Report daily at beginning and end of shift meetings with production supervisors and other shift leads for daily production goals, batch delays and errors, for any maintenance scheduled events going on, and any training needed for any production team associates that are scheduled.
Production Supervisor
Hyundam America
Greenville, South Carolina
05.2011 - 09.2013
- Resolved issues quickly to maintain productivity goals.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Established clear priorities and production quality standards.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies and organizing manpower.
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
- Coached, trained and mentored associates to maximize performance and meet productivity goals.
- Developed, recorded and produced production reports with SAP and then switched over to Oracle.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Blue Ridge High School
Greer, SC2006
Computer Programming
Greenville Technical College
Greenville, SCSkills
- Call Documentation
- Customer Data Confidentiality
- Staffing Requirement Determination
- Inventory Control Programs
- Production Problem Resolution
- Employee Performance Reviews
- OSHA Regulations
- SAP
- Oracle
- Lean Manufacturing Processes
- Productivity and Safety Improvement
- Assembly and Production
- Production Records
- Standard Operating Procedure
- Heavy Machinery Operation
- Pallet Jack and Forklift Operation
Timeline
Customer Service Representative
Palmetto State Armory
10.2021 - Current
Machinist /Fabricator
Groz-Beckart
11.2019 - 03.2022
Weigh Blend Operator /Shift Lead
International Vitamin Corporation
09.2013 - 09.2019
Production Supervisor
Hyundam America
05.2011 - 09.2013
High School Diploma -
Blue Ridge High School
Computer Programming
Greenville Technical College
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