Jeremy Johnson
Houston,TX
Summary
From managing a crew and mowing lawns for the seniors of Thornton Township to delving into Film and Music Production in art school, to contributing as a live sound engineer at church, then into the high fashion arena, representing prestigious brands like Christian Dior and John Varvatos.
Venturing further, exploring the intricate world of car rentals with Enterprise and Hertz, until the pandemic altered trajectories for many, including myself.
Now, for the past 2years, with Sixt, immersing myself in the complexities of the mobility space. Surpassing sales targets consistently, yet what truly fuels the dream is the privilege to assist and influence others to achieve. Blessed to travel for the company within central region to assist other locations
Overview
16
16
years of professional experience
Work History
Executive Rental Sales Agent
Sixt
Houston, TX
11.2021 - Current
- Based in Houston, I provide support to other branches in central region. Maximize revenue by recommending appropriate products. Maintain high level of professionalism, ensuring positive experiences for clients in all interactions. Process rental transactions accurately, ensuring timely billing and minimal discrepancies while underwriting. Collaborated with team members to improve sales strategies and meet monthly targets. Worked at 5 different locations with central region.
Management Trainee
Hertz
Chicago, IL
01.2020 - 05.2020
- Support achievement of location sales and margin goals
- Ensure positive customer experience
- Exceeded individual sales and customer service goals
- Bridge connecting employees, customer, and upper management
Rental Sales Agent
Alamo Rental Car
Chicago, IL
02.2018 - 12.2019
- Increased customer satisfaction by providing excellent service
- Maximized sales and service opportunities by recommending appropriate rental products
- Maintained high level of professionalism, ensuring positive experiences for clients during all interactions.
- Processed rental transactions accurately, ensuring efficient under writing, timely with minimal discrepancies.
- Maximized revenue by recommending appropriate rental products
Fragrance Advisor
Kelly Services
Chicago
05.2014 - 07.2018
- Conduct individual consultations to provide personalized guidance on fragrances, fostering customer loyalty. Demonstrate extensive brand knowledge consistently. Address customer inquiries related to products and billing. Take responsibility for achieving sales targets for Brand representation. Accurately handle sales transactions following store's Cash Handling Procedures. Undertake non-selling tasks such as receiving merchandise, maintaining cleanliness, managing inventory, updating price changes and maintaining clean work environment.
Assistant Manager
CHAMPS
Calumet City, IL
11.2010 - 07.2014
- Inspire team to achieve sales targets with focus on outstanding customer service. Maintain high level of customer satisfaction by having in-depth knowledge of all products and collaborating with colleagues for top-notch sales service. Meet expectations in sales, customer experience, merchandising, visual presentation, and operations. Act as bridge between customers, sales associates, and store leadership. Acquire and share expertise on products and trends for customer excitement. Stay updated on product knowledge and current/upcoming trends. Foster positive and inclusive work environment.
Crew Manager
Thornton Township
South Holland
08.2007 - 11.2010
- Established and collaborated with team members for successful completion of residential and commercial projects or garden maintenance. Ensure team has necessary tools and materials, manage time and productivity, and maintain communication with customers and managers. Uphold quality of work, propose adjustments as needed, prioritize safety, and engage in general landscape maintenance tasks, including leaf and snow removal.
Education
Bachelor of Science - Audio Production
The Illinois Institute of Art - Chicago
Chicago, IL06.2013
Skills
- Business-Business,
- Interpersonal Communication
- Teamwork and Collaboration
- Task Prioritization
- Supervision and leadership
- Time Management
- Calm Under Pressure
- Complaint Resolution
- Excellent communication
- Time management
- CRM software knowledge
- Customer Service
Timeline
Executive Rental Sales Agent
Sixt
11.2021 - Current
Management Trainee
Hertz
01.2020 - 05.2020
Rental Sales Agent
Alamo Rental Car
02.2018 - 12.2019
Fragrance Advisor
Kelly Services
05.2014 - 07.2018
Assistant Manager
CHAMPS
11.2010 - 07.2014
Crew Manager
Thornton Township
08.2007 - 11.2010
Bachelor of Science - Audio Production
The Illinois Institute of Art - Chicago