Jeremy Johnson
Zimmerman,MN
Summary
With a proven track record at Total Medical Supply, I excelled in leadership and operations management, significantly cutting costs and driving profits through strategic vendor negotiations. My problem-solving and team-building skills enhanced operational efficiency and fostered a collaborative work environment. Achievements include implementing key business automation software and developing impactful customer relationships.
Overview
25
25
years of professional experience
Work History
General Manager
Total Medical Supply
01.2015 - Current
- Oversee day-to-day operations.
- Compliance officer
- Continue to find ways to cut costs for our company in an ever challenging market of rising costs.
- Handle revalidation's, recertification's, and accreditation
Billing Manager
Total Medical Supply
01.2013 - 01.2015
- Researched & implemented Brightree, a leading business automation software platform for HME providers.
- Helped create, build, & maintain totalmedicalsupply.com
- Maintain online presence
- Reviewed billing problems, researched issues, and resolved concerns.
- Conducted performance reviews and implemented improvement plans.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Worked with customers to develop payment plans and bring accounts current.
Purchasing Manager
Total Medical Supply
02.2006 - 12.2012
- Sourced vendors, negotiated excellent pricing which resulted in higher much higher profits.
- Purchased new products and oversaw inventory.
- Trained staff members on product selection and features of products.
- Continued having a strong role in customer service.
Customer Service Representative
Total Medical Supply
02.2002 - 02.2006
- Helped to find and implement PacWare, a business management software platform designed for HME providers.
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Built lasting relationships with Case Managers, Care Coordinators, and various other referral sources.
- Spoke in front of large groups of referral source staff at presentations I set up for HealthPartners & Anoka County.
Delivery Driver
Total Medical Supply
02.2000 - 02.2002
- Picked orders and loaded properly in van
- Delivered and set up medical equipment/supplies in patient homes.
- Trained patients on proper equipment use.
- Installation of equipment
- Read map books, followed oral, and written instructions.
- Always represented my company with a positive attitude, knowing that word-of-mouth goes a long way
Education
Business
Anoka Ramsey Community College
Anoka, MNHigh School Diploma -
Columbia Heights High School
Columbia Heights, MN01-2001
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
Timeline
General Manager
Total Medical Supply
01.2015 - Current
Billing Manager
Total Medical Supply
01.2013 - 01.2015
Purchasing Manager
Total Medical Supply
02.2006 - 12.2012
Customer Service Representative
Total Medical Supply
02.2002 - 02.2006
Delivery Driver
Total Medical Supply
02.2000 - 02.2002
Business
Anoka Ramsey Community College
High School Diploma -
Columbia Heights High School
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