Jeremy Kelley
Jerseyville,IL
Summary
Results-driven Operations Supervisor with a proven track record of enhancing productivity and ensuring efficient task completion. Expertise in strategic planning and team leadership, alongside a commitment to process improvement that drives operational excellence. Strong communication and problem-solving skills aid in navigating complex challenges, fostering a culture of continuous improvement. Seeking to leverage these competencies to further elevate organizational performance.
Overview
33
33
years of professional experience
Work History
Operations Supervisor
Republic Services
Edwardsville , IL
12.2023 - Current
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
Driver
Republic Services
Alton, Illinois
09.2022 - 12.2023
- Cover routes when other route drivers aren't present that day.
- Pre-trip trucks, complete vehicle condition reports, and route information.
- Behind the wheel, the instructor trains new drivers until they are released to drive on their own.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Supervisor/ Driver
Robert Bob Sanders Waste Systems Inc.
Alton, IL
01.1992 - 07.2022
- Coordinated with drivers to organize timely pickup and delivery.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Addressed driver communications, and provided required data to drivers.
- Implemented and supported the company's quality and safety improvement efforts.
- Assisted with the routing of the drivers.
- Scheduled trucks for service and maintenance.
- Responsible for ordering fuel and other necessary supplies.
- Interviewed and onboarded new hires.
- Trained new drivers to adhere to safety and proper routing.
- Enforced rules and regulations outlined in the company manual set forth expectations comprehensively and consistently.
- Mentored newly hired employees on operating equipment and safety, and developed a training manual to use for reference.
- Monitored workflow to improve employee time management, and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Identified unsafe or unhealthful workplace conditions, or hazards, to enforce safe work practices and procedures.
- Cultivated positive relationships with vendors to deliver timely, cost-effective supply of services and materials.
- Optimized customer experience by delivering superior services, and effectively troubleshooting issues.
- Educated staff on the organizational mission and goals to help employees achieve success.
Education
High School Diploma -
Alton Senior High School
Alton, ILSkills
- Customer service
- Scheduled Services
- Inspect vehicles daily, and complete vehicle condition reports daily
- Safely operating vehicles to service customers and transport them to the landfill
- Commercial driving
Education
Alton, IL
Contact
Jerseyville, IL 62052
Timeline
Operations Supervisor
Republic Services
12.2023 - Current
Driver
Republic Services
09.2022 - 12.2023
Supervisor/ Driver
Robert Bob Sanders Waste Systems Inc.
01.1992 - 07.2022
High School Diploma -
Alton Senior High School