Jeremy Kielar
Worcester
Summary
Trustworthy and detail-oriented professional with extensive experience handling cash, managing operations, and delivering high-level customer service in fast-paced environments. Proven ability to maintain accuracy, build strong client relationships, and resolve issues calmly and professionally. Seeking an entry-level banking role where integrity, reliability, and attention to detail are essential.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bar Manager / Bartender
Whiskey on Water
Worcester, MA
- Assisted in opening and establishing a new business location
- Developed cocktail programs and trained staff on procedures
- Supported hiring, onboarding, and team development
- Managed inventory and assisted with operational oversight
- Built strong customer relationships and maintained service standards
Shift Supervisor / Bartender
Clinton’s Bar and Grille
Worcester, MA
01.2016 - 01.2024
- Managed high-volume cash transactions with accuracy and accountability
- Reconciled cash drawers and completed end-of-day financial balancing
- Supervised staff and ensured smooth daily operations
- Opened and closed business, maintaining procedural compliance
- Resolved customer concerns professionally using de-escalation techniques
- Trained and onboarded new employees, improving team performance
- With break 2019–2021
Lead Bartender
The Carvery
Long Beach, CA
01.2019 - 01.2021
- Maintained accurate cash handling and transaction processing
- Delivered consistent, high-quality customer service in a fast-paced setting
- Assisted in staff training and daily operational efficiency
Education
Business Administration
Quinsigamond Community College
Worcester, MAHigh School Diploma - undefined
Kingsway College
Oshawa, OntarioSkills
- Cash Handling & Transaction Accuracy
- Customer Service & Client Relations
- Attention to Detail & Accountability
- Conflict Resolution & De-escalation
- Team Leadership & Staff Training
- Microsoft Office (Word, Excel)
- POS Systems (Aloha, Toast)
- Time Management & Multitasking
Certification
TIPS Certified
Timeline
Lead Bartender
The Carvery
01.2019 - 01.2021
Shift Supervisor / Bartender
Clinton’s Bar and Grille
01.2016 - 01.2024
Bar Manager / Bartender
Whiskey on Water
High School Diploma - undefined
Kingsway College
Business Administration
Quinsigamond Community College