Proven track record in enhancing customer satisfaction and boosting company profits, demonstrated through roles at Lime Realty and City National Bank & Trust. Skilled in negotiation and problem-solving, with a knack for fostering long-lasting relationships and efficiently managing high-volume transactions. Excels in teamwork and leveraging technical proficiencies in Word, Excel, and PowerPoint to achieve and exceed objectives.
Hi, I’m
Jeremy Kimbro
Oklahoma City,OK
Summary
Overview
13
years of professional experience
Work History
Lime Realty
Real Estate Agent
12.2016 - Current
Job overview
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
City National Bank & Trust
Personal Banker
03.2020 - 06.2023
Job overview
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Heartland Payment Systems
Inside Sales Executive
07.2017 - 01.2019
Job overview
- Developed persuasive sales techniques to convert inquiries into closed deals, boosting company profits.
- Developed and implemented sales strategies to increase revenue.
- Efficiently managed high volume of inbound leads, prioritizing responses based on potential revenue generation.
- Participated in ongoing professional training programs to further hone selling skills and stay current with best practices in inside sales techniques.
- Collaborated with various departments within the organization to address customer issues or concerns promptly, fostering long-lasting business relationships built on trust and satisfaction.
Hertz Car Rental
Branch Manager
04.2012 - 03.2017
Job overview
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Farmers Insurance Agency
Insurance Agent
05.2011 - 04.2012
Job overview
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Education
Oklahoma City UniversityOklahoma City, OK
Bachelor of Arts from Business Administration
05.2008
University Overview
Skills
- Strong organizational skills
- Excellent teamwork
- Highly Professional
- Negotiation
- Technical: proficient in Word, Excel, Power Point & Outlook
- Communication: Able to prioritize multiple activities and/or jobs; able to be objective & communicative with others to receive constructive criticism and or feedback; able to initiate, guide and influence others toward accomplishing the goals within the workplace in order to ensure my company’s success
- Critical Thinking: Able to prioritize multiple activities and/or jobs; quick learner, willing to learn all new programs and applications as needed
- Problem Solving: Strong interpersonal, customer service and problem solving skills; committed employee dedicated to performing a job right the 1st time
Timeline
Personal Banker
City National Bank & Trust
03.2020 - 06.2023
Inside Sales Executive
Heartland Payment Systems
07.2017 - 01.2019
Real Estate Agent
Lime Realty
12.2016 - Current
Branch Manager
Hertz Car Rental
04.2012 - 03.2017
Insurance Agent
Farmers Insurance Agency
05.2011 - 04.2012
Oklahoma City University
Bachelor of Arts from Business Administration
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