Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jeremy King

Jeremy King

New Port Richey

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Dasher

DoorDash
01.2024 - 01.2025
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.
  • Enhanced communication with customers through proactive updates on order status.
  • Maintained excellent ratings by consistently delivering orders in a professional manner.

Automotive Sales Consultant

Castriota Chevrolet
09.2018 - 12.2018
  • Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
  • Demonstrated exceptional product knowledge, enabling tailored recommendations based on customer needs.
  • Offered tailored test-drives based on customer preferences to enhance their decision-making process.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Conducted thorough follow-ups after sales, ensuring continued satisfaction and addressing any concerns or questions.

Grocery Stocker

Publix
05.2018 - 08.2018
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Expedited the receiving process of new shipment arrivals through efficient unloading, sorting, and staging tasks.

Automotive Sales Consultant

Castriota Chevrolet
06.2017 - 01.2018
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.
  • Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
  • Answered telephone and email inquiries from potential customers.
  • Collaborated with management to develop sales strategies and achieve monthly targets.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.

Sales and Lease Consultant

Ed Morse Auto Plaza
09.2016 - 04.2017
  • Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Conducted thorough vehicle walk-arounds and test drives, highlighting key features and benefits to prospective buyers.
  • Utilized CRM software to manage client information efficiently, streamlining the sales process from initial contact to final sale.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Prepared purchased vehicles and completed final delivery checks.

Design Consultant

Hudson's Furniture
04.2016 - 07.2016
  • Collaborated closely with clients to determine their specific needs and preferences for each design project.
  • Established rapport with clients through active listening skills and tailored recommendations based on their unique preferences and requirements.
  • Implemented upselling techniques during consultations, significantly increasing average transaction values without compromising customer satisfaction levels.
  • Communicated with clients to find and design layout best suited for client needs and location.

Sales Associate

Southside Furniture
01.2016 - 03.2016
  • Phone: 903.593.4161
  • Contributed to a positive and welcoming store environment through excellent customer service skills.
  • Maintained up-to-date knowledge of current trends, styles, and materials used in the furniture industry.
  • Enhanced customer satisfaction by providing personalized recommendations based on their specific needs and preferences.
  • Researched furniture materials and suggested pieces to clients based on budget and want.
  • Conducted regular follow-ups with customers after their purchase to ensure satisfaction and address any concerns or questions, leading to increased customer loyalty.

Sales Associate Manager

Room by Room
06.2013 - 01.2016
  • Phone: 256.831.7868
  • Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
  • Built strong relationships with clients, resulting in repeat business and a loyal customer base.
  • Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
  • Assisted customers in selecting the perfect furniture pieces for their homes or offices using expertise in color coordination and space planning.
  • Coordinated delivery schedules with warehouse staff and third-party carriers to ensure prompt and accurate order fulfillment for customers.
  • Followed up with clients after installation and delivery to gauge customer satisfaction.
  • Cultivated relationships with vendors and distributors to negotiate best available prices.

Education

Associate of Science - Business

Gadsden State Community College, Ayer’s Campus
Anniston, AL
05.2014

Skills

  • Patience and tolerance
  • Reliability and punctuality
  • Professional appearance
  • Excellent communication
  • Hardworking and responsible
  • Problem-solving

Interests

  • Cooking
  • Avid Reader
  • Volunteering
  • Outdoor Recreation
  • Drawing and Painting

Timeline

Dasher

DoorDash
01.2024 - 01.2025

Automotive Sales Consultant

Castriota Chevrolet
09.2018 - 12.2018

Grocery Stocker

Publix
05.2018 - 08.2018

Automotive Sales Consultant

Castriota Chevrolet
06.2017 - 01.2018

Sales and Lease Consultant

Ed Morse Auto Plaza
09.2016 - 04.2017

Design Consultant

Hudson's Furniture
04.2016 - 07.2016

Sales Associate

Southside Furniture
01.2016 - 03.2016

Sales Associate Manager

Room by Room
06.2013 - 01.2016

Associate of Science - Business

Gadsden State Community College, Ayer’s Campus

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