Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Kirk

Kissimmee,FL

Summary

Dynamic leader with extensive experience in motivating teams and driving performance. Proficient in implementing structured planning and scheduling processes to optimize customer service delivery. Committed to creating an encouraging environment that enhances employee engagement and satisfaction.

Overview

4
4
years of professional experience

Work History

HR Specialist

Darden Restaurant Group
06.2024 - Current
  • Maintained accurate personnel records and statistical data to ensure regulatory compliance.
  • Managed benefits administration for company-wide staff, ensuring timely processing and precise recordkeeping.
  • Conducted routine HR audits to verify data accuracy in personnel files and payroll records.
  • Administered employee leave requests per FMLA guidelines, ensuring compliance and necessary accommodations.
  • Facilitated onboarding processes for new hires, enhancing integration into workplace culture.
  • Fielded employee inquiries regarding insurance, pension plans, and leave policies efficiently.
  • Coordinated training programs to enhance skills development and overall performance.
  • Implemented recognition programs that fostered a positive work environment and improved retention rates.

Assistant Manager/ Liquor and Beer Director

The Capital Grille
02.2023 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Managed and organized inventory levels to minimize stockouts while reducing overhead costs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in recruiting, hiring and training of team members.

Server/ Certified Trainer

Capital Grille
04.2021 - 02.2023
  • Taught team members information on menu ingredients and provided knowledge on preparation methods.
  • Trained new team members on restaurant procedures, performance management along with expectations and proper ways to execute capital grille standard
  • Provide exceptional fine dining service, while upholding company core values.
  • Set and enforced performance and service standards to keep a consistent, and high-quality environment devoted to customer satisfaction.

Education

Zion Hills Academy
Saint Cloud Florida

Skills

  • Dining experience enhancement
  • Beverage education workshops
  • Employee training initiatives
  • Guest experience optimization
  • Team inspiration methods

Timeline

HR Specialist

Darden Restaurant Group
06.2024 - Current

Assistant Manager/ Liquor and Beer Director

The Capital Grille
02.2023 - Current

Server/ Certified Trainer

Capital Grille
04.2021 - 02.2023

Zion Hills Academy

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