Jeremy Kirkendall
Banning,CA
Summary
Dynamic delivery driver with a proven track record at North American, excelling in route optimization and customer service. Recognized for enhancing delivery efficiency and achieving high customer satisfaction through effective communication and problem-solving. Skilled in GPS navigation and maintaining a clean driving record, ensuring timely and safe deliveries.
Overview
21
21
years of professional experience
Work History
Delivery Driver
North American
02.2005 - Current
- Ensured timely delivery of packages by optimizing daily routes.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Communicated effectively with customers to confirm delivery details.
- Utilized GPS technology to enhance navigation and route efficiency.
- Handled and secured packages with care to prevent damage during transit.
- Documented delivery confirmations and customer feedback accurately.
- Collaborated with dispatch to resolve routing issues and delivery concerns.
- Trained new drivers on safety practices and operational procedures.
- Utilized time management skills to meet tight delivery deadlines.
- Conducted pre-trip inspections to ensure vehicle readiness.
- Monitored inventory levels of delivery supplies and reported shortages.
- Engaged with customers to build rapport and address inquiries.
- Evaluated and adjusted delivery strategies based on customer feedback.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Education
High School Diploma -
St Johns
Whitewater Ca06.1993
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- GPS navigation
- Heavy lifting
- Order picking and processing
- Map reading and navigation skills
- GPS operation
- Vehicle cleaning and maintenance
- Delivery scheduling
- Stocking and inventory
- Forklift operation
- Shipping and packaging
- Complex Problem-solving
- Cargo handling
- Route planning
- Quality assurance
- Safe driver training
- Vehicle inspection
- Delivery recordkeeping
- Commercial driving
Timeline
Delivery Driver
North American
02.2005 - Current
High School Diploma -
St Johns