Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Jeremy Kirkendall

Banning,CA

Summary

Dynamic delivery driver with a proven track record at North American, excelling in route optimization and customer service. Recognized for enhancing delivery efficiency and achieving high customer satisfaction through effective communication and problem-solving. Skilled in GPS navigation and maintaining a clean driving record, ensuring timely and safe deliveries.

Overview

21
21
years of professional experience

Work History

Delivery Driver

North American
02.2005 - Current
  • Ensured timely delivery of packages by optimizing daily routes.
  • Maintained vehicle cleanliness and performed routine maintenance checks.
  • Communicated effectively with customers to confirm delivery details.
  • Utilized GPS technology to enhance navigation and route efficiency.
  • Handled and secured packages with care to prevent damage during transit.
  • Documented delivery confirmations and customer feedback accurately.
  • Collaborated with dispatch to resolve routing issues and delivery concerns.
  • Trained new drivers on safety practices and operational procedures.
  • Utilized time management skills to meet tight delivery deadlines.
  • Conducted pre-trip inspections to ensure vehicle readiness.
  • Monitored inventory levels of delivery supplies and reported shortages.
  • Engaged with customers to build rapport and address inquiries.
  • Evaluated and adjusted delivery strategies based on customer feedback.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.

Education

High School Diploma -

St Johns
Whitewater Ca
06.1993

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Time management skills
  • Loading and unloading
  • Clean driving record
  • GPS and route planning
  • Route management
  • Safe driving record
  • GPS navigation
  • Heavy lifting
  • Order picking and processing
  • Map reading and navigation skills
  • GPS operation
  • Vehicle cleaning and maintenance
  • Delivery scheduling
  • Stocking and inventory
  • Forklift operation
  • Shipping and packaging
  • Complex Problem-solving
  • Cargo handling
  • Route planning
  • Quality assurance
  • Safe driver training
  • Vehicle inspection
  • Delivery recordkeeping
  • Commercial driving

Timeline

Delivery Driver

North American
02.2005 - Current

High School Diploma -

St Johns
Jeremy Kirkendall