Coach- October 2014-present
- Oversee store operations, including opening and closing procedures, cash management, and safety compliance.
- Implemented fit sessions and product training to assist consumers better. Increased our providing expertise score from a 61.3 in Q1, to a 93.7 in Q4.
- Created an athlete and consumer observation sheet to increase performance, production, and the overall consumer experience.
- Increased conversion from a 25.6% to a 28.1% last year.
- Helped store beat best year ever for the last 3 years, reaching 20 Million dollars for FY25 with an increase of 6% to LY.
- Manager over new Ship from Store procedure to ship Nike products to consumers across the country to ensure premium product on time and accurate.
- Brought on new hires and took them through the Develop Nike Athletes program to start their Nike journey with energy for an easy transition.
- Selected by Head Coach to be community ambassador of the store and attend multiple training sessions in DFW area.
- Hand picked by RDD and Head Coach to represent store to assist with the Chicago Marathon in 2016.
Lead- April 2013- October 2014
- Responsibilities included leading the footwear team by enhancing the consumer journey. Impactful visual merchandising while upholding premium standards across all categories
- Assisted associates in creating plans for floor moves and remerchandising.
- Worked directly with Sales Manager to review daily sales results and create ways to motivate team to achieve goals consistently.
Athlete July 2011-April 2013
- Day to day athlete responsibilities while providing exceptional consumer service.
- Shipping & Receiving FT athlete. Responsible for maintaining a clean and organized area while completing 24 hour door to floor procedure.
- Assisted with setting initiative directives and changing out graphics in windows.
- Finalist for MVP of the year in FY12