Jeremy Kreiselmeyer
Summary
Productive Materials Specialist possessing excellent documentation, problem-solving and multitasking abilities. Hardworking individual with 25+ years of experience identifying operational requirements, researching new and old materials and assessing usability of materials. In-depth knowledge of supply chain management and materials management protocols and procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Maintenance Material Specialist
Gold Coast Transit
06.2023 - Current
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Optimized material flow by developing and maintaining effective storage strategies, reducing retrieval time.
- Streamlined procurement processes for increased efficiency, managing supplier relationships and negotiating contracts.
- Implemented cost-saving measures by analyzing vendor performance and identifying areas for improvement.
- Reduced waste by closely monitoring material usage and adjusting order quantities as needed.
- Ensured timely delivery of materials by coordinating with suppliers, transportation providers, and internal departments.
- Assisted in the development of annual budgets for material purchasing, accurately forecasting needs based on historical data and future projections.
- Collaborated with cross-functional teams to address supply chain issues, ensuring uninterrupted production schedules.
- Served as a subject matter expert within the organization on matters related to materials management best practices and regulatory compliance requirements.
- Managed incoming inspection activities to ensure materials met quality standards prior to acceptance into inventory or use in production lines.
- Resolved discrepancies between purchase orders and received goods promptly, minimizing potential delays or disruptions to manufacturing processes.
- Controlled stock levels by setting appropriate reorder points and safety stocks, ensuring sufficient materials were available to meet production needs.
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
- Forecasted materials replenishment levels by performing analysis of usage, issues and criticality.
- Documented measurements, inspections and test results in electronic logbooks and spreadsheets to enable tracking and maintain accurate records.
Assistant Parts Manager
Neftin Volkswagen
07.2021 - 06.2023
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Processed and reshelved return orders, checking for discrepancies, potential usage and general issue.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Ordered parts for customers, repair shops and Service department for use in repair and automotive equipment.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Trained team members in successful strategies to meet operational and sales targets.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Submitted reports to senior management to aid in business decision-making and planning.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Enhanced customer satisfaction by providing accurate and timely information on parts availability and pricing.
- Streamlined parts inventory management through diligent tracking and recordkeeping.
- Reduced order processing time with efficient organization of incoming shipments and timely distribution.
- Improved overall department efficiency, implementing better communication channels between team members.
- Maximized sales opportunities by identifying upsell potential on customer orders, maintaining a high level of product knowledge.
- Ensured smooth day-to-day operations, delegating tasks to team members while ensuring adherence to company policies and procedures.
- Assisted in training new employees on parts department processes, improving their productivity and understanding of the role.
- Collaborated with service technicians to ensure proper parts allocation for repairs, reducing downtime for customers'' vehicles.
- Maintained an organized workspace, optimizing workflow for increased efficiency in handling part orders and inquiries.
- Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms that benefited the dealership''s bottom line.
- Provided exceptional customer service, addressing concerns or issues promptly to ensure customer satisfaction remained at a high level.
- Oversaw the implementation of a new electronic parts catalog system, streamlining the ordering process and increasing accuracy in part identification.
- Managed warranty returns effectively, liaising with manufacturers to ensure prompt processing of claims without excessive delays for customers or the dealership.
- Coordinated with other departments to ensure seamless interdepartmental communication and collaboration on shared objectives.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
Parts Specialist
Crown Dodge
10.2019 - 07.2021
- Maintained clean and neat parts counter and sales floor.
- Organized parts storage and stocked inventory according to established guidelines.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Researched vehicles and parts via physical catalogs and electronic means.
- Adhered to company guidelines for performance and compliance.
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
- Streamlined order processing for faster customer service and reduced wait times.
- Identified opportunities to improve supply chain efficiency, minimizing backorders and ensuring timely delivery of parts.
- Increased overall customer satisfaction by providing knowledgeable assistance on part selection and troubleshooting issues.
- Collaborated with service technicians to ensure accurate diagnosis of vehicle problems and proper parts ordering.
- Maintained a clean, organized workspace to enhance productivity and facilitate easy access to required parts.
- Established positive relationships with vendors, negotiating favorable pricing agreements for bulk orders.
- Developed expertise in various automotive systems, becoming a trusted resource for colleagues seeking advice on specific parts or repairs.
- Reduced costs by identifying alternative suppliers offering quality parts at competitive prices.
- Conducted regular inventory audits, maintaining accurate records and minimizing discrepancies between physical stock levels and database entries.
- Assisted customers with identifying correct parts for their vehicles, utilizing product knowledge and catalog resources.
- Prioritized tasks effectively during high-volume periods, ensuring all customers received prompt attention without sacrificing quality of service.
- Supported team members during peak hours, working efficiently to reduce wait times and maintain exceptional customer service standards.
- Demonstrated adaptability by quickly learning the specifications of new products introduced into the inventory lineup.
- Resolved customer complaints professionally, resulting in increased loyalty among previously dissatisfied clients.
- Implemented preventative maintenance strategies within the warehouse environment, reducing the occurrence of equipment breakdowns leading to downtime.
- Managed special-order requests from customers effectively coordinating with suppliers to ensure timely fulfillment of orders.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
Parts Specialist
Neftin Volkswagen
10.2014 - 10.2019
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Tracked parts use and charged items to customer accounts for billing.
- Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
- Satisfied customers with fast, knowledgeable service for automotive product needs.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Increased store revenue by cross-selling products and upselling services to customers.
- Identified early product failure trends and communicated information to customers to help select more suitable parts.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Streamlined ordering processes for faster turnaround times, improving overall efficiency within the department.
- Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Achieved high order accuracy rates by carefully reviewing documentation before submitting purchase requests to suppliers.
- Improved forecasting accuracy by monitoring sales trends and adjusting inventory levels accordingly, preventing stock shortages during peak periods.
- Ensured compliance with industry regulations by staying current on changes in legislation related to automotive parts procurement and distribution.
- Maximized sales opportunities by effectively cross-selling complementary products whenever appropriate during customer interactions.
- Assisted in the development and implementation of an online parts catalog, making it easier for customers to find and order the products they needed.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked and managed stock of parts.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Organized parts storage and stocked inventory according to established guidelines.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Researched vehicles and parts via physical catalogs and electronic means.
- Maintained clean and neat parts counter and sales floor.
- Assisted customers in finding appropriate parts promptly.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Oversaw team of 5 employees.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
Education
GED -
John Adams Community College
San Francisco, CA05.1993
Skills
- Material Identification
- Lean Manufacturing
- Sourcing Expertise
- Logistics Coordination
- Adaptability and Flexibility
- Project Management
- Warehouse Operations
- Cost Reduction
- Demand Forecasting
- Material Handling
- Inventory Management
- Procurement Strategies
- Analytical Thinking
- Order Processing
- Cross-functional Collaboration
- Stock Control
- Vendor Relations
- Time Management
- Problem Solving
- Quality Control
- Documentation Management
- Continuous Improvement
- Regulatory Compliance
- Bills of Material
- Procurement Process
- Requisitions
- Contract Management
- Pricing
- Data Entry
- Records Management
Certification
OSHA Forklift Certified
Timeline
Maintenance Material Specialist
Gold Coast Transit
06.2023 - Current
Assistant Parts Manager
Neftin Volkswagen
07.2021 - 06.2023
Parts Specialist
Crown Dodge
10.2019 - 07.2021
Parts Specialist
Neftin Volkswagen
10.2014 - 10.2019
GED -
John Adams Community College
OSHA Forklift Certified
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