Hardworking Custodian offering broad skills in all areas of building maintenance. Committed to top-quality service, timeliness and thoroughness in any cleaning task. Reputation for punctuality and dependability. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Reliable and dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing building cleaning services and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Head Custodian, NCHS
McLean County Unit 5
08.2022 - Current
Lead building custodian staff and boost team morale by providing consistent guidance, feedback, and support to custodial staff members.
Maintain floor cleaning and waxing equipment.
Perform timely snow removal and ice management during winter months for safe campus access.
Maintain open lines of communication with administrators regarding any upcoming projects that might impact custodial operations.
Increase overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
Facilitate smooth transitions between facility usage groups through effective scheduling practices. Assist with special facility events by preparing rooms, installing decorations, and transporting supplies.
Keep building spaces premises clean inside and outside.
Coordinate with contractors for timely completion of repair works ensuring minimal disruption to daily activities at the facility.
Inspect facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Operate buffers and scrubbers to clean and polish floors.
Safeguard building security by performing regular checks on doors, windows, and alarms after hours or during weekends.
Perform daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Contribute to a positive school culture through professional interactions with students, staff, and visitors.
Respond immediately to calls from personnel to clean up spills and wet floors.
Empty trash cans and recycling bins to keep building clean and free of germs.
Demonstrate adaptability by adjusting custodial practices in response to changes in facility needs or budget constraints.
Check and stock inventory throughout facility.
2nd Shift Custodian, Benjamin Elementary
McLean County Unit 5
08.2011 - 08.2022
Picked up trash or other debris impacting appearance or movement flows between spaces.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Moved furniture for cleaning and set up for special events.
Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained a well-organized supply closet for easy access to necessary tools.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Kept building spaces premises clean inside and outside.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Self-motivated, with a strong sense of personal responsibility.
Managed time efficiently in order to complete all tasks within deadlines.
Worked well in a team setting, providing support
Demonstrated strong organizational and time management skills while managing multiple projects.
Store Manager
Casey's General Store
08.2009 - 08.2011
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Reduced budgetary expenditures by effectively ordering and managing supplies and adequately maintaining inventory control for merchandise.
Reported issues to higher management with great detail.
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Assisted with hiring, training and mentoring new staff members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Completed point of sale opening and closing procedures.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Supervised guests at front counter, answering questions regarding products.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked well in a team setting, providing support and guidance.
Owner/Operator
Lasting Impressions Carpet Care
04.2000 - 08.2010
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Trained and guided team members to maintain high productivity and performance metrics.
Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Consulted with customers to assess needs and propose optimal solutions.
Implemented effective financial management practices, improving cash flow and profitability.
Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Kept all building areas and equipment functional and well-organized to promote business performance.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Inspected trucks for malfunctions and took corrective action to compete repairs.
Increased customer satisfaction by providing high-quality services and timely communication.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Negotiated contracts with clients to secure favorable terms for the business.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Managed day-to-day business operations.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Interacted well with customers to build connections and nurture relationships.
Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
LeRoy High School
LeRoy, IL
05.1995
Skills
Physical Stamina
Carpet cleaning
Mechanical Aptitude
Checklists and Recordkeeping
Team Collaboration
Strong Work Ethic
Quality Control
Building inspection
Mechanical Troubleshooting
Special Event Preparation
Window Cleaning
Chemical Handling
Time Management
Floor Cleaning and Buffing
Basic Repairs
Trash Collection and Removal
Painting
Facilities Inspection
MSDS knowledge
Custodial machine operation
Certification
CPR & AED Certification
Hobbies
Hunting, Fishing, Spending time outdoors and with my family
Timeline
Head Custodian, NCHS
McLean County Unit 5
08.2022 - Current
2nd Shift Custodian, Benjamin Elementary
McLean County Unit 5
08.2011 - 08.2022
Store Manager
Casey's General Store
08.2009 - 08.2011
Owner/Operator
Lasting Impressions Carpet Care
04.2000 - 08.2010
High School Diploma -
LeRoy High School
CPR & AED Certification
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