Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JEREMY LADLEY

Graceville,FL

Summary

Resourceful professional in the field of Underground Utilities. Known for high productivity and efficiency in job completion. Possesses skills in troubleshooting, problem solving, adaptability and communication.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Underground Utilities Supervisor

Creek Enterprise
Tallahassee, FL
04.2019 - Current
  • Responded promptly to emergency calls in order to minimize disruption caused by system malfunctions.
  • Monitored progress of projects to ensure completion within specified timeframes.
  • Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Provided technical guidance and training to technicians on the use of various tools and equipment related to fiber optics systems.
  • Resolved customer complaints regarding faulty or malfunctioning systems quickly and efficiently.
  • Maintained optimal supply levels to meet expected demands without overreaching budget targets.
  • Reported project progress, site problems and labor status to supervisors.
  • Coordinated with vendors regarding supply orders and delivery schedules.
  • Prepared and planned worksites to help jobs run smoothly.
  • Ensured that all safety procedures were followed during installation and maintenance activities.
  • Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
  • Monitored employee work levels and optimized performance with strategic approaches.
  • Assigned tasks to team members according to their skill sets and abilities.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Communicated regularly with clients to provide updates on progress made towards completion goals.
  • Inspected fiber optic cables to ensure proper installation and connection.
  • Organized inventory levels of supplies needed for ongoing jobs as well as future projects.
  • Kept records of parts and equipment used in projects to update inventory.
  • Delivered positive reinforcement and constructive criticism for employee work efforts.
  • Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
  • Installed outside plant fiber optics in manhole and telco boxes.
  • Created detailed reports for each job performed by the crew.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Worked closely with contractors, subcontractors, engineers, inspectors and other professionals throughout the duration of each project.
  • Maintained records of all work completed including materials used, labor hours spent.
  • Established and enforced clear safety policies to protect workers from injury.
  • Participated in meetings with management personnel regarding current projects as well as upcoming ones.
  • Allocated material and labor resources to promote on-time and under-budget project completion.
  • Oversaw workforce schedules and allocated resources in order to achieve project goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Operated a variety of machinery and tools safely and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Operated equipment and machinery according to safety guidelines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Recognized by management for providing exceptional customer service.
  • Identified needs of customers promptly and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Underground Utility Supervisor

MasTec
Tallahassee, FL
01.2015 - 04.2019
  • Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
  • Inspected completed work to assess quality and identify skill gaps.
  • Ensured timely completion of paperwork associated with utility billing processes.
  • Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
  • Planned and managed general repairs and maintenance and construction projects.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Inspected sites before and after construction projects.
  • Established and enforced clear safety policies to protect workers from injury.
  • Coordinated maintenance and repair activities with outside contractors.
  • Maintained records of all operational activities including work orders, inventory counts and labor hours.
  • Kept records of parts and equipment used in projects to update inventory.
  • Created work crew schedules and delegated assignments.
  • Maintained optimal supply levels to meet expected demands without overreaching budget targets.
  • Allocated material and labor resources to promote on-time and under-budget project completion.
  • Supervised and monitored the daily operations of utility workers to ensure safety and efficiency.
  • Delivered positive reinforcement and constructive criticism for employee work efforts.
  • Worked closely with engineering staff on design modifications that impacted utility operations.
  • Prepared and planned worksites to help jobs run smoothly.
  • Investigated customer complaints related to utility services and took corrective action when necessary.
  • Reported project progress, site problems and labor status to supervisors.
  • Responded quickly to any emergency situations involving utilities systems or personnel.

Underground Foreman

TRACOM
Chipley, FL
02.2010 - 01.2015
  • Inspected equipment to identify any potential hazards or maintenance needs.
  • Operated a variety of machinery and tools safely and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Identified needs of customers promptly and efficiently.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Completed day-to-day duties accurately and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.

Lawn Care Business Owner

Self Employed Services
Umatilla, FL
01.1998 - 02.2010
  • Decorated gardens, paths and beds with stones or plants.
  • Developed and implemented a comprehensive lawn care plan tailored to each customer's needs.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Negotiated contracts with vendors for the most competitive prices on supplies.
  • Inspected properties before beginning work to identify existing issues or special requirements.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Kept records for production, inventory, income, and expenses.
  • Performed regular mowing, edging, trimming, aerating, overseeding and fertilizing services for residential and commercial customers.
  • Scheduled appointments with customers for lawn care services.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Ensured that all safety protocols were followed at all times when operating machinery or working with hazardous materials.
  • Provided proper upkeep of planters, paved areas or other grounds features.
  • Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
  • Arranged shrubs and flowers to create landscape effects.
  • Maintained service excellence, working closely with clients to quickly address needs and resolve issues or complaints.
  • Developed and implemented customized contracts and set pricing structures and service terms.
  • Supervised staff performance to ensure that work was completed according to established standards.
  • Determined pricing for products or services based on costs and competition.
  • Conferred with customers to understand needs and finalize purchase orders.

Education

High School Diploma -

Umatilla High School
Umatilla, FL
01-1993

Skills

  • Project management
  • Safety compliance
  • Equipment maintenance
  • Fiber optics installation
  • Emergency response
  • Inventory management
  • Customer service
  • Supplier coordination
  • Time management
  • Team management
  • Teamwork and collaboration
  • Critical thinking

Certification

  • CLASS A CDL
  • ADVANCED MOT TRAINING

Timeline

Underground Utilities Supervisor

Creek Enterprise
04.2019 - Current

Underground Utility Supervisor

MasTec
01.2015 - 04.2019

Underground Foreman

TRACOM
02.2010 - 01.2015

Lawn Care Business Owner

Self Employed Services
01.1998 - 02.2010

High School Diploma -

Umatilla High School

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JEREMY LADLEY