Jeremy Lee
Inola,OK
Summary
Accomplished Food Service Manager at Kum & Go, adept in cost control and staff leadership, significantly enhanced operational efficiency and customer satisfaction. Skilled in food storage and fostering team unity, demonstrated exceptional ability to manage resources and streamline processes. Excelled in creating a positive work environment, ensuring high-quality customer service, and implementing waste reduction strategies.
Overview
14
14
years of professional experience
Work History
Food Service Managr
Kum & Go
08.2015 - 12.2024
- Managed budgetary constraints effectively, allocating funds appropriately across various departments based on prioritized needs assessment.
- Oversaw training of 5 team members.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Tracked food production levels, meal counts, and supply costs.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Implemented cost-saving measures in areas such as labor management, portion control, and energy usage to maximize profit margins.
CNA
Certified Nurse Aid
09.2010 - 08.2016
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Reduced patient stress levels through effective communication and active listening skills.
Education
Incomplete - Associate in Applied Science
Rogers State University
Claremore, OKHigh School Diploma -
Verdigris High School
Claremore, OK05.2007
Skills
- Customer service
- Food storage
- Staff supervision
- Staff leadership
- Cross-training staff
- Performance evaluations
- Food preparation
- Cost control
- Ordering supplies
- Production records
- Hiring and firing
- Waste reduction
- Purchasing
Timeline
Food Service Managr
Kum & Go
08.2015 - 12.2024
CNA
Certified Nurse Aid
09.2010 - 08.2016
Incomplete - Associate in Applied Science
Rogers State University
High School Diploma -
Verdigris High School
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