Accomplished and personable Bartender with over five years of expertise in high-volume cocktail bars, craft distilleries, and upscale club environments. Proven ability to enhance guest experiences through expert creative mixology, deep product knowledge, and genuine hospitality. Skilled in menu development, team training, and inventory management, with a consistent record of building a loyal clientele and contributing to a vibrant bar culture.
· Prepare classic and modern Italian cocktails with precision and speed in a fast-paced, high-energy environment.
· Utilize extensive knowledge of amari, Italian wines, and spirits to guide guests through the menu and make personalized recommendations.
· Collaborate with the kitchen team to provide seamless food and beverage pairings for a complete dining experience.
· Gained in-depth knowledge of distillation processes and the full portfolio of craft spirits, including gin, vodka, rum, and whiskey.
· Conducted spirit tastings and educated guests on production methods and flavor profiles, enhancing their appreciation and driving sales.
· Created and served signature cocktails that highlighted the distillery's core spirits in a bustling, production-adjacent tasting room.
· Managed a high-volume, neighborhood pub atmosphere, efficiently handling a wide range of drink orders from classic pints to craft cocktails.
· Built strong rapport with a diverse regular clientele, contributing to a friendly and inclusive community vibe.
· Maintained composure and quality service during peak business hours and major sporting events.
· Developed customized cocktails based on guest preferences, creating a unique and personalized experience.
· Cultivated strong community relationships, turning first-time visitors into regular patrons.
· Provided detailed menu guidance and recommendations, enhancing guest satisfaction and check averages.
· Executed seamless service across multiple club bars and restaurants, upholding consistent high standards in all settings.
· Managed bar inventory and storage, optimizing stock levels to meet fluctuating demand for private events ranging from intimate gatherings to large weddings.
· Adapted service style for various events, demonstrating versatility and a strong work ethic.
· Spearheaded the development and coordination of new seasonal drink menus, creating signature cocktails that became club favorites.
· Trained and mentored new bartenders on mixology, customer service excellence, and effective upselling techniques.
· Fostered a member-centric atmosphere by building personalized relationships, ensuring a premium and exclusive experience.
Creative Mixology & Cocktail Development
Craft Spirit & Wine Knowledge
High-Volume Service & Speed
Customer Relationship Management
Sales & Upselling Techniques
Inventory & Stock Management
Team Training & Leadership
POS System Proficiency
Exceptional Guest Service