Jeremy Leon
Montebello,CA
Summary
Well-qualified and familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Small Business Consultant
Self Employed Services
Montebello, CA
06.2018 - Current
- Mapped current business and operational processes and recommended areas for improvement.
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
- Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Sales Associate/Assistant
John Arthur Photography
Los Angeles, CA
08.2012 - 03.2017
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability and pricing.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Input credit and debit card payments in POS system to complete purchases.
- Maintained records related to sales, returns and inventory availability.
- Completed orders and organized product deliveries to meet customer timetables.
- Referred customers to various services by evaluating needs and providing recommendations.
- Boosted team profits with great time and resource management focused on meeting and exceeding sales targets.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Developed strong rapport with customers and created positive impression of business.
- Engaged with customers to build rapport and loyalty
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
Education
No Degree - Business
Rio Hondo College
Whittier, CABachelor of Arts - Information Technology
Western Governors University
Salt Lake City, UT09.2027
High School Diploma -
Summit High School
Fontana, CA05.2013
Skills
- Adaptability and Flexibility
- Word Processing
- Investigative Approach
- Engaging with Diverse Customers
- Excellent Written and Verbal Communication
- Customer Experience
- Strong Communication and Interpersonal Skills
- Building Customer Loyalty/Customer Retention
- Flexible Hours
- Phone Answering
- Advising and Coaching
- Information Gathering
- Personalized Support
Certification
Currently working on multiple IT certifications including Google IT, CompTIA A+, and more.
Timeline
Small Business Consultant
Self Employed Services
06.2018 - Current
Sales Associate/Assistant
John Arthur Photography
08.2012 - 03.2017
No Degree - Business
Rio Hondo College
Bachelor of Arts - Information Technology
Western Governors University
High School Diploma -
Summit High School