Innovative Director of Human Resources with well-established knowledge in workers' compensation and federal regulations. Strong communication skills and high level of understanding for compliance and regulation.
Overview
17
17
years of professional experience
Work History
Human Resources Director
Emerald Nursing & Rehab-Brookside
Lincoln, Nebraska
01.2024 - Current
Oversaw payroll processing functions to ensure accuracy of payments made to employees.
Developed and implemented human resources policies and procedures.
Managed recruitment, selection, onboarding and training processes for new employees.
Provided guidance on complex labor issues including discrimination, harassment, disability accommodations, leaves of absence.
Prepared reports on personnel activity including hiring trends, staff turnover rates, and other relevant metrics.
Assisted managers in resolving conflicts between team members by providing mediation services.
Monitored compliance with federal and state regulations regarding employment standards such as minimum wage requirements.
Maintained up-to-date knowledge of industry trends and developments in the field of human resources management.
Served as a point of contact for employees seeking advice or assistance related to HR matters.
Handled employee conflicts efficiently while following all company procedures.
Supervised onboarding process for newly hired employees, including distribution of all paperwork.
Administered workers' compensation program covering injured employees.
Handled employee discipline and termination to address policy infractions.
Behavior Interventionist
Lincoln Public Schools
Lincoln, NE
08.2023 - 01.2024
Developed and implemented behavior plans to promote positive behaviors in students.
Provided guidance and support to students with challenging behaviors in classroom settings.
Assisted teachers in implementing evidence-based interventions for students who display challenging behaviors.
Collaborated with school staff, parents, and community stakeholders to create a safe learning environment for all students.
Maintained accurate records of student's goals, objectives, and intervention strategies used.
Tracked data on individual student performance to measure progress towards established goals.
Monitored student behavior and kept detailed logs of observations throughout the day.
Engaged in professional development opportunities related to behavior management techniques.
Attended IEP meetings as requested by school administration or parents.
Utilized techniques such as behavior modeling and role-playing to improve interactions between students.
Completed professional development courses, attended industry conferences and read current publications to maintain knowledge of updates to field.
Built relationships with students and guardians through active communication and positive feedback.
Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
Patient Service Representative
Bryan Heart
Lincoln, NE
06.2022 - 08.2023
Greeted patients upon arrival and directed them to the appropriate area.
Provided customer service by answering patient questions and addressing concerns.
Verified insurance information, collected payments, and scheduled appointments.
Assisted with the completion of medical forms and records.
Maintained a clean and organized reception area.
Answered incoming calls in a professional manner.
Processed referrals from primary care physicians to specialists for further treatment or evaluation.
Ensured all necessary paperwork was completed prior to patient visits.
Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
Inputted patient demographic data into electronic health record system.
Performed administrative duties such as filing, faxing, photocopying.
Reviewed patient accounts for accuracy on a regular basis.
Assisted with scheduling follow-up appointments according to provider availability.
Ensured that all necessary documentation is completed prior to discharge of patient.
Patient Service Representative
Thayer County Health Services
Hebron, NE
09.2020 - 08.2022
Greeted patients upon arrival and directed them to the appropriate area.
Provided customer service by answering patient questions and addressing concerns.
Verified insurance information, collected payments, and scheduled appointments.
Assisted with the completion of medical forms and records.
Maintained a clean and organized reception area.
Answered incoming calls in a professional manner.
Processed referrals from primary care physicians to specialists for further treatment or evaluation.
Ensured all necessary paperwork was completed prior to patient visits.
Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
Inputted patient demographic data into electronic health record system.
Performed administrative duties such as filing, faxing, photocopying.
Reviewed patient accounts for accuracy on a regular basis.
Assisted with scheduling follow-up appointments according to provider availability.
Ensured that all necessary documentation is completed prior to discharge of patient.
Genetic Transfer Technician
Zoltenko Farms
Republic, KS
06.2018 - 12.2019
Assisted new employees with assembly tasks to maintain production levels.
Collaborated with production team members to help team create and deliver high quality, cutting-edge products.
Collected, labeled and stored lab samples according to laboratory specifications.
Attended lab meetings to participate in research discussions.
Used time management and adaptability skills to prioritize and run multiple tests.
Prepared lab for daily operations by stocking materials and equipment.
Performed daily housekeeping tasks driving efficient laboratory operations.
Supported cleanliness and health standards to foster safe and effective sample analysis.
Tested selected products for performance characteristics or adherence to specifications.
Human Resources Director
Brodstone Memorial Hospital
Superior, NE
09.2007 - 08.2016
Education
Bachelor of Science - Psychology
Fort Hays State University
Hays, KS
12-2002
Fort Hays State University
Hays, KS
Skills
Recruitment/Onboarding
Leadership Development
Benefits Administrator
Employee Paperwork
Conflict Management
Employee Relations
Safety Control
Computer Literacy
Compensation Structuring
Microsoft Office Proficiency
Hr Policies
References
References available upon request.
Timeline
Human Resources Director
Emerald Nursing & Rehab-Brookside
01.2024 - Current
Behavior Interventionist
Lincoln Public Schools
08.2023 - 01.2024
Patient Service Representative
Bryan Heart
06.2022 - 08.2023
Patient Service Representative
Thayer County Health Services
09.2020 - 08.2022
Genetic Transfer Technician
Zoltenko Farms
06.2018 - 12.2019
Human Resources Director
Brodstone Memorial Hospital
09.2007 - 08.2016
Bachelor of Science - Psychology
Fort Hays State University
Fort Hays State University
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