Jeremy Lloyd
Salina,KS
Summary
Proven leader in automotive sales, excelling in team development and sales strategy at Marshall Motor Co., where I led a high-performing team to consistently exceed sales targets. Skilled in negotiation and client relationship management, I boosted profitability and customer satisfaction through innovative solutions and effective coaching.
Overview
17
17
years of professional experience
Work History
General Sales Manager
Marshall Motor Co.
01.2012 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Reviewed KPIs daily and implemented critical adjustments to increase performance for each metric.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
- Created comprehensive monthly reports showcasing departmental achievements, challenges faced, and opportunities for growth.
Automotive Sales Professional
Conklin Cars
01.2011 - 12.2011
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Applied prospecting expertise to generate and pursue leads, setting up appointments, and site visits to maintain budding relationships.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Negotiated prices, terms of sales and service agreements.
- Achieved or exceeded company-defined sales quotas.
Automotive Sales Professional
Marshall Motors
11.2007 - 01.2011
- Developed innovative marketing strategies to increase brand visibility and generate leads for the dealership.
- Assisted clients in selecting appropriate vehicle options by identifying their unique needs and preferences.
- Negotiated deals skillfully, securing favorable terms for both the buyer and dealership while maintaining high profit margins.
- Maintained a consistent pipeline of new prospects through networking efforts within the local community.
- Boosted repeat business through excellent rapport-building skills, fostering long-term client relationships.
- Attended industry conferences and training events, continually refining skills and broadening knowledge base.
- Increased dealership sales by developing and maintaining strong relationships with clients.
- Utilized CRM software to manage leads, track communication, and improve overall client interactions.
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Associate of Applied Science - Business Administration And Management
Hutchinson Community College
Hutchinson, KS05.2002
Skills
- Leadership and team building
- Employee Motivation
- Team Development
- Sales Development
- Budgeting and finance
- Price Structuring
- Profitability improvement
- Sales Leadership
- Training and coaching
- Goal Setting
- Sales Training
- Sales strategy development
Timeline
General Sales Manager
Marshall Motor Co.
01.2012 - Current
Automotive Sales Professional
Conklin Cars
01.2011 - 12.2011
Automotive Sales Professional
Marshall Motors
11.2007 - 01.2011
Associate of Applied Science - Business Administration And Management
Hutchinson Community College
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