Jeremy Loria
Cedar Falls
Summary
Dynamic leader with a proven track record at Scheels, excelling in customer service and employee management. Spearheaded initiatives that significantly enhanced sales and customer satisfaction, while expertly managing inventory and fostering a culture of continuous improvement. Skilled in event coordination and staff training, adept at driving team performance and achieving operational excellence.
Overview
11
11
years of professional experience
Work History
Specialty Shop Manager College Apparel
Scheels
06.2023 - Current
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
Assistant Store Leader
Scheels
02.2020 - 06.2023
- Actively contributed towards fostering a culture of continuous improvement, supporting the achievement of store-wide objectives.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Recruited and hired talented individuals bringing depth and experience to organization.
- Enhanced visual merchandising efforts, resulting in increased foot traffic and higher conversion rates.
- Played an integral role in the successful execution of annual physical inventories, ensuring accuracy and efficiency in the process.
Specialty Shop Manager Pro License and Fan Club
Scheels
01.2018 - 02.2020
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
Youth Program Director
Black Hawk YMCA
08.2013 - 02.2017
- Trained and supervised a team of support staff, fostering a positive work environment for all employees.
- Enhanced youth program outcomes by implementing creative and engaging activities.
- Gathered feedback from participants, parents, staff members regularly to identify areas for improvement within programs offered.
- Organized community outreach events to raise awareness of available programs, attracting new participants through targeted promotion efforts.
- Adhered to negotiated annual budget and spending requirements.
Education
Bachelor of Science - Sports, Health, Leisure And Physical Studies
University of Iowa
Iowa City, IAAssociate of Arts - General Studies
Kirkwood Community College
Cedar Rapids, IASkills
- Customer service
- Employee management
- Event Coordination
- Inventory management
- Employee scheduling
- Staff training/development
Timeline
Specialty Shop Manager College Apparel
Scheels
06.2023 - Current
Assistant Store Leader
Scheels
02.2020 - 06.2023
Specialty Shop Manager Pro License and Fan Club
Scheels
01.2018 - 02.2020
Youth Program Director
Black Hawk YMCA
08.2013 - 02.2017
Bachelor of Science - Sports, Health, Leisure And Physical Studies
University of Iowa
Associate of Arts - General Studies
Kirkwood Community College
Similar Profiles
Cassidy MurphyCassidy Murphy
Cafe Associate at ScheelsCafe Associate at Scheels
Brayson J BarnhardtBrayson J Barnhardt
Sales Associate at ScheelsSales Associate at Scheels
Madison SalentineMadison Salentine
Merchandiser at ScheelsMerchandiser at Scheels
Will PhillipsWill Phillips
Shoe Sales Associate at ScheelsShoe Sales Associate at Scheels
Madison BergmannMadison Bergmann
MET Team Associate at The Home Depot IncMET Team Associate at The Home Depot Inc