Jeremy Mabe
Hamlet,NC
Summary
Dynamic Automotive Technician with a strong work ethic and proven problem-solving skills, recognized for enhancing customer satisfaction at Griffin Automotive. Proficient in engine repair and preventive maintenance, I consistently delivered high-quality service, reducing vehicle downtime and fostering long-term client relationships through effective communication and attention to detail.
Professional technician with strong expertise in automotive repair and maintenance. Skilled in diagnostics, engine repair, and electrical systems. Known for collaborative teamwork and adaptability. Reliable and focused on delivering high-quality results in every task.
Organized Mechanic with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Knowledgeable mechanic and maintenance with solid foundation in automotive repair and maintenance. Demonstrated ability to diagnose and resolve complex mechanical issues, ensuring vehicles operate safely and efficiently. Proven record of using problem-solving skills and technical expertise to deliver high-quality service.
Organized mechanic with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Hardworking Automotive Technician with 20 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Automotive Technician
Griffin Automotive
02.2016 - Current
- Streamlined inventory management through regular stock counts and ordering new parts when necessary, reducing downtime due to unavailable components.
- Contributed to the overall success of the workshop by actively participating in team meetings and offering suggestions for improvement.
- Built rapport with clients through friendly interactions while explaining automotive issues and suggested service plans.
- Demonstrated versatility by becoming proficient in a wide range of automotive makes and models throughout the apprenticeship program.
- Enhanced customer satisfaction by performing thorough vehicle inspections and identifying necessary repairs.
- Reduced wait times for customers by quickly completing assigned tasks without sacrificing attention to detail or quality standards.
- Developed proficiency in various automotive systems including electrical, suspension, transmission, and engine components through hands-on training and experience.
- Provided exceptional customer service by listening to concerns, addressing questions, and delivering timely updates on the progress of repairs.
- Assisted senior technicians in complex repair jobs, improving overall team productivity and skill development.
- Maintained up-to-date knowledge of industry trends and technological advancements through continuous education workshops and seminars.
- Increased workshop efficiency by maintaining a clean and organized work environment, streamlining processes for faster service.
- Contributed to increased shop revenue by upselling additional services based on customers'' needs during vehicle inspections.
- Performed quality control checks on completed repairs before returning vehicles to customers, ensuring a high standard of workmanship was maintained consistently throughout the apprenticeship period.
- Established trust with clientele by providing honest assessments of required services and offering cost-effective solutions whenever possible.
- Boosted customer retention rates by consistently delivering high-quality, efficient service and fostering long-lasting relationships with clients.
- Ensured adherence to safety protocols within the workshop, minimizing accidents or injuries among team members.
- Collaborated with fellow technicians to tackle challenging repair projects and share best practices for continued learning.
- Completed routine maintenance tasks such as oil changes, tire rotations, and brake pad replacements to ensure optimal vehicle performance.
- Identified and diagnosed automotive issues using advanced diagnostic tools, leading to accurate repairs and reduced return visits from customers.
- Coordinated with parts suppliers to expedite delivery times for urgent repair jobs thereby increasing customer satisfaction rates.
- Replaced gaskets, flushed coolant and performed tune-ups as part of minor vehicle maintenance.
- Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines, and electrical assemblies.
- Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
- Inspected cars to diagnose problems and perform repairs.
- Conducted road tests on vehicles per to verify safe operating order of vehicle.
- Dismantled faulty assemblies to repair or replace worn or damaged parts.
- Used wrenches and hoists to remove units such as engines and transmissions.
- Created estimates by taking into consideration time, labor and parts costs for vehicle repairs.
- Maintains vehicle records by recording service and repair tasks, using [Software] and [Software].
- Advised customers on general vehicle condition, work performed and suggested future repairs.
- Maintained spare parts inventory and ordered more parts to sustain spare parts stock.
- Assisted in auto repair and maintenance tasks by performing engine tune-ups, grinding valves and rebuilding [Type] and [Type] motors.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Repaired and replaced worn and damaged components.
- Read and followed technical documentation to complete accurate repairs.
- Analyzed vehicle data using advanced diagnostic equipment.
- Investigated customer complaints to identify cause of malfunctions.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Coordinated with parts department to determine availability of necessary components.
- Performed emissions tests according to standard procedures.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Retained accurate records of purchases, titles and sales.
- Explained estimates and determined repair timelines to manage customer expectations.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
Automotive Technician
Dieffenbach GM Superstore
07.2012 - 09.2015
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Automotive Technician
Griffin Automotive Group
11.2005 - 07.2012
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Changed, rotated, and balanced tires on different types of vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed customer orders and warranty services according to manufacturer specifications.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
- Increased repeat business through exceptional customer service and high-quality workmanship on all repairs.
- Utilized advanced diagnostic tools to quickly identify vehicle issues, reducing troubleshooting time and labor costs.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Consistently met or exceeded productivity goals by effectively managing time and prioritizing tasks accordingly.
- Collaborated with service advisors to provide accurate repair estimates and ensure clear communication with customers.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Enhanced customer satisfaction by diagnosing and repairing complex automotive issues in a timely manner.
- Improved shop efficiency with systematic organization of tools, equipment, and parts inventory management systems.
- Maintained accurate records of time and materials required to perform repairs and service.
- Saved customers money by recommending appropriate maintenance schedules based on vehicle usage patterns.
- Contributed to team success by sharing technical expertise during challenging diagnostic scenarios or difficult repairs.
- Stayed current on industry trends, attending training seminars regularly to update skills as new technologies emerged in automotive repair.
- Streamlined repair processes for increased efficiency and improved turnaround times on vehicle services.
- Maintained strong relationships with parts suppliers for expedited delivery, ensuring minimal downtime for customers awaiting vehicle repairs.
- Established clear repair plans with line-item details of expected labor and parts costs.
- Reduced rework rates by consistently performing thorough inspections and accurately identifying all necessary repairs.
- Recognized potential warranty concerns while servicing vehicles, liaising effectively with manufacturers regarding coverage issues when necessary.
- Aligned systems with manufacturer specifications through skilled calibration.
- Examined new and replacement parts to uncover defects.
- Boosted revenue through upselling additional services after careful evaluation of each client''s unique needs.
- Enhanced overall shop reputation by consistently delivering high-quality repairs that exceeded customer expectations.
- Assisted in training junior technicians, sharing knowledge of advanced diagnostic techniques and best practices for quality repairs.
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Repaired and replaced worn and damaged components.
- Read and followed technical documentation to complete accurate repairs.
- Analyzed vehicle data using advanced diagnostic equipment.
- Investigated customer complaints to identify cause of malfunctions.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Coordinated with parts department to determine availability of necessary components.
- Performed emissions tests according to standard procedures.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Retained accurate records of purchases, titles and sales.
- Explained estimates and determined repair timelines to manage customer expectations.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
Education
No Degree - Automotive
Chrysler, Dodge, Jeep, Ram Training
Charlotte Nc 08-2025
Automotive Engineering
Richmond Senior HIgh School
Rockingham, NC05-2005
Skills
- Strong work ethic
- Attention to detail
- Engine repair
- Problem-solving
- Safety awareness
- Valid Driver's license
- Hand and power tools
- Time management
- Brake systems understanding
- Preventive Maintenance
- Replacing parts
- Troubleshooting skills
- Parts replacement
- Physical stamina
- Estimating work
Certification
- CST - Certified Service Technician
- AST - Advanced Service Technician
- Licensed Freon - 2020- indefinite
Timeline
Automotive Technician
Griffin Automotive
02.2016 - Current
Automotive Technician
Dieffenbach GM Superstore
07.2012 - 09.2015
Automotive Technician
Griffin Automotive Group
11.2005 - 07.2012
No Degree - Automotive
Chrysler, Dodge, Jeep, Ram Training
Automotive Engineering
Richmond Senior HIgh School
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