Jeremy Majors
Waxahachie,TX
Summary
Technical Sales Representative with a decade of experience necessary to turn prospects into loyal customers. Focused and reliable with a successful selling background. Ready to take on a new position where well-developed talents can be best utilized. A driven professional with the understanding that providing great service and solutions to customer needs results in lasting client relationships.
Overview
27
27
years of professional experience
Work History
Technical Representative /Sales Representative
Gasclip Technologies
Cedar Hill, TX
05.2015 - 08.2023
- Responsible for Local and International product-related technical trade shows and other activities to represent company products and services.
- Collaborated with customers and asked questions to assess needs and budgets.
- Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.
- Increased Asia Pacific sales by 2400% over 5 year period including during covid lockdowns.
- Recommended Gas Detection products and explained features and costs to help customers make educated buying decision
- Resolved customer issues through active communication and dedicated research skills.
- Generated and executed sales plans in existing/new customer base to exceed profit goals.
- Furnished customers with exemplary service, helping build lasting partnerships.
- Engaged large and medium end-users to deliver company's total value proposition to increase sales.
- Used consultative sales approach to understand and meet customer needs.
- Maintained and grew Sales in multiple North America territories and interviewed for replacement RSM Managers
Service Manager
Gas Clip Technologies
Cedar Hill, TX
02.2014 - 05.2015
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Monitored service staff performance and provided feedback for improvement.
- Negotiated with vendors to secure best prices for parts and supplies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Customer Service Technician, Cable Repair
AT&T
Dallas, Tx
08.1996 - 02.2014
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Assembled communication equipment such as wiring, switching equipment, and power apparatus.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Worked with other Government agencies for Telecommunication needs such as Air Force One, High profile Government meetings and celebrity homes.
Education
High School Diploma -
Duncanville High School
Duncanville, TXSkills
- Technical Product Sales
- Client Relationships
- Consultative Sales
- Presentations - In-Person and Trade Shows
- Customer Service and Assistance
- Industry Networking
Timeline
Technical Representative /Sales Representative
Gasclip Technologies
05.2015 - 08.2023
Service Manager
Gas Clip Technologies
02.2014 - 05.2015
Customer Service Technician, Cable Repair
AT&T
08.1996 - 02.2014
High School Diploma -
Duncanville High School