Jeremy Manuel
Corona ,Ca
Summary
Seasoned Operations Manager with a proven track record at Tangram Interiors, enhancing operational efficiency and customer satisfaction through strategic problem-solving and process improvements. Skilled in health and safety compliance and fostering unsurpassed work ethic, I've successfully implemented innovative strategies, significantly reducing costs while maintaining high service levels.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Operations Manager
Tangram Interiors
Santa Fe Springs, CA
02.2015 - Current
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Delegated work to staff, setting priorities and goals.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Enforced federal, state, local and company rules for safety and operations.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Negotiated contracts with vendors and service providers, securing favorable terms.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Mitigated business risks by working closely with staff members and assessing performance.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Obtained C10 Contractors License for company wide compliancy on construction projects
General Manager
Commercial Electrical Systems Inc.
Anaheim, CA
06.1993 - 02.2015
- Recruited, interviewed and hired qualified staff for open positions.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Developed service and sales strategies to improve retention and revenue.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Programmed lighting controls per customer requirements utilizing various software applications.
- Trained workers to install, maintain and repair electrical equipment and fixtures.
- Completed jobsites efficiently while adhering to OSHA guidelines and company policies.
- Supervised job site operations to maintain consistent safety and hazard-free work area.
- Configured control systems including programmable logic controllers.
- Calculated load requirements for new construction projects based on building plans and local codes.
- Replaced defective parts such as motors, switches, relays, transformers, circuit breakers.
- Tested electrical systems and circuit continuity using ohmmeters, voltmeters, or oscilloscopes.
- Analyzed blueprints and other technical documents related to electrical projects.
- Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline.
- Took ownership of electrical crew schedule, developing short- and long-term look ahead schedules to align with execution plans.
- Fabricated parts according to specifications using hand and power tools.
- Fabricated conduit runs between boxes utilizing a variety of materials such as EMT, Rigid, Flexible Conduit and PVC Pipe.
- Inspected completed installations for conformance with codes, regulations, and customer requirements.
- Assisted in troubleshooting problems with malfunctioning electrical equipment.
- Performed troubleshooting and diagnosis on malfunctioning systems or components.
Education
Some College (No Degree) - Motor Control And Automation
Fullerton College
Fullerton, CASkills
- Health and safety compliance
- Performance monitoring
- Production
- Unsurpassed work ethic
- Process improvements
- Troubleshooting and problem solving
- Forecasting and scheduling
- Operations oversight
- Customer retention
Affiliations
- Golfing
- Fishing
- Boating
Certification
- C10 Contractors License
Timeline
Operations Manager
Tangram Interiors
02.2015 - Current
General Manager
Commercial Electrical Systems Inc.
06.1993 - 02.2015
Some College (No Degree) - Motor Control And Automation
Fullerton College
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