Empathetic professional with hands-on experience providing quality care that focuses on each patient's individuality. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for patients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Manager/Behavioral Health Technician
Diamond Sol Wellness
11.2022 - Current
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Developed and implemented comprehensive case management plans to address client needs and goals.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Monitored clients' progress and tracked client services to provide crisis interventions.
Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
Facilitated individual and group sessions to promote positive behavior change for clients.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Completed documentation for every incident and forwarded to correct personnel for review.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
Group Facilitator/Peer Support Specialist
Imani Wellness
06.2022 - 11.2022
Educated in various types of techniques and skills to better understand people from diverse walks of life and cultures.
Maintained positive, comforting environment that felt safe and inviting to clients.
Developed open rapport with patients, encouraging sharing of questions and concerns.
Identified areas in need of improvement and implemented solutions.
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
Recovery House Manager
Rose Behavioral Care
04.2022 - 10.2022
Managed all intake and discharge paperwork and procedures for residents.
Managed day-to-day operation of home to comply with regulations and agency standards.
Supervised residents preparing meals and handling chores and provided constructive feedback.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Participated in community events to promote services and engage with public.
Assisted residents with daily hygiene and living tasks.
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Transported individuals to medical appointments and support meetings whenever needed.
Contract
Allied Forces Temporary Services
10.2021 - 04.2022
Worked alongside team to accomplish work goals according to schedule.
Loaded, unloaded, and moved material to and from storage and production areas.
Understood and followed verbal and written instructions to complete work correctly.
Maintained organized and clean work areas at all times on job sites.
Utilized construction tools and machinery to effectively complete job site projects.
Observed site safety rules to maximize protections for team members and equipment.
Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
Managed time to juggle multiple tasks simultaneously with ease.
Painter
Mark Aragon Painting
11.2017 - 01.2020
Completed interior and exterior painting for variety of residential and commercial clients.
Followed safety protocols and used protective equipment during painting projects to minimize risk.
Calculated amounts of required materials and approximate time to complete each project to estimate project costs.
Managed daily operations by scheduling and coordinating appointments, assisting customers in selecting and matching colors and preparing invoices and bank deposits.
Followed safety procedures and properly used protective gear while painting.
Education
No Degree - Journalism
Ventura College
Ventura, CA
GED -
Ventura High School
Ventura, CA
06.1992
Skills
Individualized Counseling
Care Coordination and Client Advocacy
Crisis Intervention and Conflict Resolution
Regulatory Compliance and Court Mandated Reporter
Patient Needs Assessment and Discharge Planning
Documentation and Reporting
Organization and Multitasking
Team Collaboration and Adaptability
Empathy and Compassion
Cross-Cultural Competence and Interpersonal Communication
Proficient in EHR systems: ICANotes, Simple Practice and Therapy Notes
Community resource navigation
Trauma-informed care
HIPAA Requirements
Accomplishments
Active member of Alcoholics Anonymous with 2 years Sobriety.
Sponsor and mentor other alcoholics and addicts on their path to recovery.
Continued education on providing peer support services.