Jeremy Mckinney
Garland,TX
Summary
Seasoned Operations Manager and talented leader with 6 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Manager
Brinks Inc.
07.2021 - Current
- Operational leadership for a cross functional team of Cash Logistic and Security Professionals.
- Ensures route efficiency.
- Maintains a safe and secure environment.
- Route planning and execution.
- Provide and maintain quality customer service.
- Daily compliance, KPI, and customer reporting.
- Variance tracking.
- Research of Salesforce tasks and claims.
- Empower employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conduct regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Route Supervisor
Brinks Inc
06.2018 - 07.2021
- Directly supervised 25+ employees across Drivers, Messengers, and guards.
- Ensures route efficiency.
- Maintains a safe and secure environment
- Route planning and execution
- Provide and maintain quality customer service.
Education
High school diploma - General Education
Greenwood community high school
01.2001
Skills
Operational Efficiency
Employee relations and conflict resolution
Planning and Implementation
Staff Training
Staff Management
Policies and procedures implementation
Performance monitoring
Employee Motivation
Staff Development
Problem-Solving
Team Leadership
Decision-Making
Certification
- Lean Six Sigma Certification - Bronze
- Microsoft Certified, Dynamics 365 Fundamentals – Microsoft
- Salesforce Administrator Credential – Salesforce
- Forklift Certification
- Texas Commissioned Security License
Timeline
Operations Manager
Brinks Inc.
07.2021 - Current
Route Supervisor
Brinks Inc
06.2018 - 07.2021
High school diploma - General Education
Greenwood community high school