Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Timeline
Generic

Jeremy McManigal

Sioux City,IA

Overview

14
14
years of professional experience
1
1
Certification

Work History

Stockroom Lead

Hobby Lobby
06.2019 - Current
  • Streamlined order fulfillment processes for faster turnaround times, improving overall customer satisfaction.
  • Established clear communication channels between management, staff, and other departments for seamless operations across the company.
  • Collaborated with sales teams to ensure accurate inventory levels were maintained for optimal store performance.
  • Implemented loss prevention strategies to reduce shrinkage rates within the stockroom area.
  • Assisted in recruiting new employees for the stockroom team, leading interviews and making hiring decisions based on company needs.
  • Increased stockroom efficiency by implementing a new organization system and training team members on proper usage.
  • Managed daily stockroom operations, ensuring timely and accurate product placement and retrieval.
  • Proactively addressed potential hazards within the workspace by performing regular inspections of equipment and storage areas.
  • Maintained a clean and organized work environment to promote safety and productivity within the stockroom.
  • Received incoming merchandise and stored in correct stock locations.
  • Maintained orderly stockroom for ease of retrieval.
  • Developed and maintained successful working relationships with colleagues.
  • Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
  • Adhered to safety regulations and practiced safe work habits.
  • Utilized forklifts and pallet jacks to safely transport materials and merchandise through warehouse.
  • Assisted customers with transporting large merchandise to waiting vehicles.
  • Kept work areas neat, clean and free from debris.
  • Interacted with guests in friendly and knowledgeable way.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.

Senior Guest Advisor/Key Holder

GameStop
06.2019 - Current
  • Greet customers and ascertain what each customer wants or needs
  • Describe merchandise and explain use, operation, and care of merchandise to customers
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Compute sales prices, total purchases and receive and process cash or credit payment
  • Answer questions regarding the store and its merchandise
  • Demonstrate use or operation of merchandise
  • Place special orders or call other stores to find desired items
  • Prepare merchandise for purchase or rental
  • Ticket, arrange and display merchandise to promote sales
  • Exchange merchandise for customers and accept returns
  • Clean shelves, counters, and tables
  • Bag or package purchases, and wrap gifts
  • Open and Close the store, preparing deposit for bank

Production Worker

Wells Blue Bunny Ice Cream
10.2018 - 06.2019
  • Work on assembly line making different Ice cream products

Area Director

Northern Star Council Many Point Scout Camp
06.2018 - 08.2018
  • This was a seasonal job for the summer in which I oversaw up to 3 staff and 13 scouts weekly everyday minus Saturday and Sunday
  • Maintained the area to make sure it was safe and up to BSA standards
  • Transported scouts from my area to other camps around the area in a safe and efficient Manner
  • Helped to maintain other areas when my are was no longer in use
  • Helped to keep the storage warehouse an organized environment
  • Transported equipment from warehouse to other areas and loaded and unloaded said equipment
  • Helped check in newly arriving scouts on Sundays/ filed paper work made sure all forms were present

Retail Customer Service Associate

GameStop
10.2015 - 05.2018
  • Greet customers and ascertain what each customer wants or needs
  • Describe merchandise and explain use, operation, and care of merchandise to customers
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Compute sales prices, total purchases and receive and process cash or credit payment
  • Answer questions regarding the store and its merchandise
  • Demonstrate use or operation of merchandise
  • Place special orders or call other stores to find desired items
  • Prepare merchandise for purchase or rental
  • Ticket, arrange and display merchandise to promote sales
  • Exchange merchandise for customers and accept returns
  • Clean shelves, counters, and tables
  • Bag or package purchases, and wrap gifts

Customer Support Associate

Vizio
05.2016 - 06.2017
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Determine charges for services requested, collect deposits or payments, or arrange for billing
  • Refer unresolved customer grievances to designated departments for further investigation
  • Watch call flow from different centers around the country to make sure one sight doesn't have more volume then the others
  • Provide over the phone troubleshooting for an issue to try and resolve it for the customer and if needed set up service to be provided to the customer

Meat Market Customer Service

Fareway
04.2013 - 05.2016
  • Greet customers and ascertain what each customer wants or needs
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Answer questions regarding the store and its merchandise
  • Prepare merchandise for purchase or rental
  • Ticket, arrange and display merchandise to promote sales
  • Clean shelves, counters, and tables
  • Bag or package purchases, and wrap gifts
  • Clean and Sanitize all machines used for cutting, tenderizing, and grounding meat products
  • Scrubbing and sanitizing floor at end of day

Crew Member

McDonald's
04.2011 - 04.2013
  • Wipe tables or seats with dampened cloths or replace dirty tablecloths
  • Take customers order and make sure they receive what they requested
  • Greet customers and ascertain what each customer wants or needs
  • Clean shelves, counters, and tables
  • Compute sales prices, total purchases and receive and process cash or credit payment

Education

Associate of Arts - Game And Interactive Media Design

Western Iowa Tech Community College
Sioux City, IA
05-2015

High School Diploma -

WEST HIGH SCHOOL
Sioux City, IA
05.2013

Skills

  • Leadership skills
  • Customer Service
  • Call Center
  • Data Entry
  • Customer Support
  • General Labor
  • Assembly Line
  • Key Holder
  • Microsoft Office
  • Microsoft Word
  • Computer proficiency
  • Conflict resolution

Certification

Driver's License

Additional Information

Was the Lead Designer for several projects in school which gave me good team and leadership skills.

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Stockroom Lead

Hobby Lobby
06.2019 - Current

Senior Guest Advisor/Key Holder

GameStop
06.2019 - Current

Production Worker

Wells Blue Bunny Ice Cream
10.2018 - 06.2019

Area Director

Northern Star Council Many Point Scout Camp
06.2018 - 08.2018

Customer Support Associate

Vizio
05.2016 - 06.2017

Retail Customer Service Associate

GameStop
10.2015 - 05.2018

Meat Market Customer Service

Fareway
04.2013 - 05.2016

Crew Member

McDonald's
04.2011 - 04.2013

Associate of Arts - Game And Interactive Media Design

Western Iowa Tech Community College

High School Diploma -

WEST HIGH SCHOOL

Similar Profiles

CREATE PROFILE
Jeremy McManigal