Summary
Overview
Work History
Education
Skills
Timeline
Generic

JEREMY MEYER

Fort Lauderdale,FL

Summary

Dynamic Dispatch Executive with proven expertise at C2CAUTOTRANSPORTS, enhancing operational efficiency and customer satisfaction. Skilled in logistics management and problem-solving, I improved on-time delivery rates through proactive communication and effective resource allocation. Recognized for fostering teamwork and mentoring new hires, driving continuous improvement in high-pressure environments.

Professional logistics expert prepared for this role. Proven track record in optimizing dispatch operations and enhancing efficiency. Strong focus on team collaboration, achieving results, and adapting to changing needs. Skilled in route planning, communication, and problem-solving with reliability that ensures seamless operations.

Logistics professional with robust background in dispatch coordination and route optimization. Recognized for strong teamwork and ability to adapt to dynamic environments. Known for excellent problem-solving skills and effective communication, ensuring seamless operations and timely deliveries.

Sharp [Job Title] with strong background in logistics and transportation management. Adept at delivering exceptional customer service with knack for making quick decisions. Strategic and committed to keeping safety as highest priority.

Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

25
25
years of professional experience

Work History

Dispatch Executive

C2CAUTOTRANSPORTS
12.2014 - 04.2025
  • Ensured compliance with federal regulations and company policies regarding hours of service, safety protocols, and transportation guidelines.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to deliveries and pickups.
  • Maintained accurate records of driver assignments, vehicle statuses, and shipment details for streamlined operations.
  • Managed fleet transportation dispatching for [Location]
  • Supervised loading/unloading procedures at distribution centers, ensuring adherence to safety standards and proper handling of goods.
  • Optimized resource allocation for vehicle maintenance, ensuring minimal downtime and maximizing fleet efficiency.
  • Assisted in recruiting and training new dispatchers, fostering a culture of continuous improvement within the team.
  • Managed high-pressure situations effectively by prioritizing tasks and making quick decisions under tight deadlines.
  • Improved on-time delivery rates with proactive communication between drivers, clients, and internal teams.
  • Boosted operational efficiency through thorough analysis of dispatch data to identify areas for improvement.
  • Planned and prioritized assigned tasks to meet deadlines.
  • Reduced missed deliveries by closely monitoring driver progress and proactively identifying potential delays.

SERVICE/SALES

LOU BACHRODT CHEVY
01.2007 - 12.2014
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

SERVICE/SALES

JM LEXUS
03.2000 - 11.2007
  • Demonstrated products to customers, answered questions and redirected concerns to promote merchandise and service sales.
  • Trained and led team of 30 staff focused on maximizing service sales and conducting up to 100 weekly appointments.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Managed and motivated employees to be productive and engaged in work.

Education

No Degree - ALL COURSES FOR EDUCATION

UCF
Orlando, FL
06-1999

High School Diploma -

HOLLYWOOD HILLS HIGH SCHOOL
Hollywood, FL
06-1996

Skills

  • Transportation
  • Environmental awareness
  • Vehicle maintenance
  • Logistics management
  • Teamwork and collaboration
  • Quick thinking
  • Customer service
  • Cost control
  • Dispatch software proficiency
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Verbal communication
  • Relationship building

Timeline

Dispatch Executive

C2CAUTOTRANSPORTS
12.2014 - 04.2025

SERVICE/SALES

LOU BACHRODT CHEVY
01.2007 - 12.2014

SERVICE/SALES

JM LEXUS
03.2000 - 11.2007

No Degree - ALL COURSES FOR EDUCATION

UCF

High School Diploma -

HOLLYWOOD HILLS HIGH SCHOOL
JEREMY MEYER