Jeremy Miller
Franklin,WV
Overview
18
18
years of professional experience
Work History
Customer Service Sales Clerk
Potomac Hardware
Franklin, WV
01.2021 - 12.2024
- Placed special orders or called other stores to find desired items.
- Generated quotes, processed payments and documented customer communications.
- Assisted other departments when necessary to ensure smooth operations of the store.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
- Computed purchases and received and processed cash or credit payment.
- Greeted customers to determine wants or needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Assisted in inventory management by restocking shelves as needed.
- Operated cash register to process cash, check or credit card payment transactions.
- Demonstrated strong communication skills while interacting with customers face-to-face or on the phone.
- Prepared purchase orders for replenishment of out-of-stock items.
- Educated customers on product features and technical details to highlight benefits.
- Provided information about warranties, manufacturing specifications and usage instructions.
- Greeted customers entering the store and provided assistance with product selection.
- Handled returns and exchanges according to company policies.
- Tracked daily sales activities using computerized systems.
- Monitored stock levels throughout the day for reordering purposes.
- Received incoming shipments of merchandise from vendors and ensured accuracy of orders.
- Operated equipment and machinery according to safety guidelines.
- Operated a variety of machinery and tools safely and efficiently.
- Delivered heavy equipment, skid steer and mini excavator and forklift
Flagger
Area Wide Protective Inc.
12.2019 - 08.2021
- Warned drivers and pedestrians of hazards using signs, flags, lanterns and hand signals.
- Ensured proper placement of warning signs, cones and barricades in accordance with state regulations.
- Communicated with drivers, providing clear directions to detour routes.
- Wore protective and reflective gear regularly.
Laborer
Apex Pipeline Services
05.2018 - 11.2018
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
Crew Member on Construction Site
Shawn Haltman Construction
Franklin, WV
08.2017 - 12.2017
- Picking up and cleaning up construction site
Crew Leader
Osmose Utility Services
09.2016 - 08.2017
- Trained new hires on job duties, safety protocols, and company policies.
- Established and maintained professional working relationships with employees.
- Performed general maintenance on tools and equipment used by the crew.
- Updated and maintained databases with current information.
- Inspected equipment for proper operation before use by crew members.
Dishwasher
Steve Miller Star Hotel Restaurant
Franklin, WV
02.2007 - 02.2009
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Sanitized surfaces after each use following standard sanitation practices.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
Education
GED -
Pendleton County High Schoo;
Franklin, WV06-2009
Skills
- Complaint handling
- Customer segmentation
- Persuasive skills
- Brand representation
- Data entry proficiency
- Follow-up skills
- Strong work ethic
- Goal oriented
Timeline
Customer Service Sales Clerk
Potomac Hardware
01.2021 - 12.2024
Flagger
Area Wide Protective Inc.
12.2019 - 08.2021
Laborer
Apex Pipeline Services
05.2018 - 11.2018
Crew Member on Construction Site
Shawn Haltman Construction
08.2017 - 12.2017
Crew Leader
Osmose Utility Services
09.2016 - 08.2017
Dishwasher
Steve Miller Star Hotel Restaurant
02.2007 - 02.2009
GED -
Pendleton County High Schoo;
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