Jeremy Miltenberger
Boise,ID
Summary
A strategic learning professional with over 20 years of experience in relationship building, functional, professional and leadership training. Combining industry knowledge, strategic partnership, adult learning theory/methodology for successful execution.
Quote
Judge a man by his questions rather than his answers.
Voltaire
Overview
23
23
years of professional experience
Work History
Learning Advisory Senior Manager
Citibank
12.2019 - Current
- Lead a multi-level / functional, geographically dispersed operations team responsible for training logistics
- Lead COVID-19 response to adjust all curricula to virtual delivery
- Continually review & revise processes the enable team to improve support group interactions
- Cultivate strong business relationships with internal / external partners to increase overall satisfaction
- Partner deploy & monitor self-development growth plans for team
- Collect and review stakeholder feedback to devise strategies and determine process improvements for a better learner experience
Senior Training Manager
Citibank
06.2012 - 12.2019
- Led and managed all training delivery functions in assigned market
- Managed geographically dispersed training centers and assets
- Led strategic learning and development business & transformation initiatives
- Partnered with business leaders in supported markets to identify performance gaps and build creative solutions
- Evaluated and communicate behavioral / KPI gaps of learners transitioning into role
Business Trainer
Citibank
06.2005 - 06.2012
- Delivered multiple types of training material to varied groups of diverse learning styles
- Partnered with Design as a SME to review content and flow
- Managed both brick & Mortar & Virtual lead classes to various business functions
- Managed and maintained class and individual reporting
Director of Sales
Bevinco
12.2004 - 03.2005
- Developed marketing strategies for new client acquisition
- Sourced and acquired new clients while managing existing clients
- Expeditiously resolved client challenges in a client centric manner
Technical Director/Adjunct Faculty
Virginia Commonwealth University
08.2000 - 08.2003
- Budgeted and planned production schedules
- Staffed, managed, and maintained scene, paint, & prop shop’s
- Created and taught various curricula (Sound design, Theatre professionalism & technology)
Adjunct leadership Facilitator
Skills
- Workflow planning
- Risk management
- Business planning
- Strategic Planning
- Complex problems analysis
- Strategic partnerships
- Logistics Management
- Remote learning
- Project Management
- Adaptability
- Training program development
- Teambuilding
- Influencing and Negotiating
Timeline
Learning Advisory Senior Manager
Citibank
12.2019 - Current
Senior Training Manager
Citibank
06.2012 - 12.2019
Business Trainer
Citibank
06.2005 - 06.2012
Director of Sales
Bevinco
12.2004 - 03.2005
Technical Director/Adjunct Faculty
Virginia Commonwealth University
08.2000 - 08.2003
Adjunct leadership Facilitator
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