Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Moore

Jeremy Moore

Carolina Beach,NC

Summary

Proven history of leading high-performing teams and executing strategic initiatives that drive organizational growth. Successfully directed cross-functional projects that resulted in significant process improvements and operational efficiencies. Demonstrated leadership and communication skills in fostering collaborative environments and delivering impactful results.

Overview

30
30
years of professional experience

Work History

Director PGO Area Operations

Duke Energy
07.2017 - Current
  • Worked to create a culture of sustainable event free operations made up of engaged employees whose goal was to efficiently deliver safe, reliable energy to our customers.
  • Established a culture of continuous improvement by fostering open communication channels, empowering employees, and continuous development of front-line leaders.
  • Managed efforts to safely restore power during minor, mid-level and major storms while meeting customer estimated times of restoration.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.


Supervisor PGO Operations

Duke Energy
06.2006 - 07.2017
  • Provided front line leadership to employees across multiple Operations Centers and Zones responsible for ensuring work was completed safely and efficiently to deliver on time results to customers’ requests.
  • Oversaw daily operations ensuring efficient workflow and timely completion of tasks.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to safe, productive work.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Paratrooper- 82nd Airborne Div

U.S. Army
11.1995 - 08.1998
  • Gathering and analyzing data to develop plans for implementation
  • Promoted teamwork to ensure everyone understood their role and how each member contributed to the team
  • Enhanced mission success by executing rigorous training and maintaining peak physical fitness.
  • Maintained a high level of readiness by participating in regular drills and exercises.

Education

Bachelor’s Degree - Business- Management & Organizational Development

University of Mount Olive
Mount Olive, NC
05.2011

Skills

  • Nineteen years of operational leadership
  • Employee engagement and development
  • Adaptability to organizational change
  • Results-driven leader
  • Team building and implementation
  • Coaching and mentoring
  • Policy and procedure adherence
  • Teamwork and collaboration
  • Performance management
  • Organizational skills
  • Interpersonal skills

Timeline

Director PGO Area Operations

Duke Energy
07.2017 - Current

Supervisor PGO Operations

Duke Energy
06.2006 - 07.2017

Paratrooper- 82nd Airborne Div

U.S. Army
11.1995 - 08.1998

Bachelor’s Degree - Business- Management & Organizational Development

University of Mount Olive

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