Experienced Director with over 8 years of experience in 3PL warehousing. Excellent reputation for resolving problems, managing budgets, and improving customer satisfaction.
Overview
9
9
years of professional experience
Work History
Director of Operations
A1-Quality Logistical Solutions
09.2021 - Current
Set team and individual KPIs and provided regular, actionable feedback.
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Developed systems and procedures to improve operational quality and team efficiency.
Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Monitored budget and utilized operational resources.
Achieved team goals through formalized training plans, coaching, and performance management.
Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Improved operational efficiency by streamlining processes and implementing innovative solutions.
Led cross-functional teams for successful completion of projects, resulting in increased productivity.
Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
Enhanced employee satisfaction with targeted training programs and professional development opportunities.
Improved customer satisfaction rates with proactive problem resolution and timely followup.
Oversaw regional growth through strategic planning, market research, and competitive analysis.
Project Manager
Capstone Logistics LLC.
05.2018 - 09.2021
Oversaw multiple projects in distribution centers across the country.
Developed and initiated projects, managed costs, and monitored performance.
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
Reined in project costs while meeting key milestones.
Oversaw annual budget to handle supply, labor and maintenance needs.
Drove team success through shared vision and recognition of quality performance.
Oversaw high profile projects for by planning, designing, and scheduling phases.
Identified plans and resources required to meet project goals and objectives.
Managed all phases of projects from procurement to commission.
Fostered relationships with vendors to foster positive working relationships
Updated customers and senior leaders on progress and roadblocks.
Partnered with project team members to identify and quickly address problems.
Kept projects on schedule and within budget while serving as project leader.
Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Established effective communication among team members for enhanced collaboration and successful project completion.
Site Manager
Capstone Logistics LLC.
01.2015 - 10.2018
Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
Conducted thorough risk assessments to proactively address potential issues before they escalated into costly problems.
Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Education
Associate of Business Administration - Business Administration
Northeastern Oklahoma A&M College
Miami, OK
05.2015
High School Diploma -
Ketchum High School
Ketchum, OK
05.2013
Skills
Project planning and development
Advanced problem solving
Project Management
Budgeting
Staff Management
Safety and compliance
Business Development
Supply chain management
Retention Program Development
Timeline
Director of Operations
A1-Quality Logistical Solutions
09.2021 - Current
Project Manager
Capstone Logistics LLC.
05.2018 - 09.2021
Site Manager
Capstone Logistics LLC.
01.2015 - 10.2018
Associate of Business Administration - Business Administration
Northeastern Oklahoma A&M College
High School Diploma -
Ketchum High School
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